Job Description
About the Role
We’re building the future of autonomous companies , where AI agents, not humans, handle the majority of operations, customer interactions, and workflows.
As Agentic Team Lead , you’ll be at the core of this transformation. You will design, orchestrate, and deploy AI agents that :
- Talk to customers (voice, SMS, WhatsApp, chat)
- Handle business processes (onboarding, support, sales)
- Replace traditional SaaS UIs with conversations and decisions
You’ll work closely with developers, flow builders, and (eventually) product managers to launch internal, generic, and vertical-specific agents across our portfolio of startups.
Key Responsibilities
Design and orchestrate AI agents across communication (voice / chat / SMS) and BPM (workflow) domainsMap business processes into structured flows that agents can executeArchitect modular, reusable agent templates (intake, memory, retry, human fallback)Lead the agent lifecycle : from prompt design → logic flow → evals → deployment → refinementCollaborate with Zuide.dev team to connect agents with tools, APIs, and attended viewsOwn quality and performance metrics : response accuracy, fallback rate, task completionLaunch agent-first verticals like Fitzi (fitness), LegalSnap (legal), and more — with no SaaS UIIdeal Background
5+ years in automation, RPA, BPM, or workflow designExperience designing or deploying AI / chat / voice agentsFamiliarity with prompt engineering , function calling, multi-turn conversationsAbility to design flows with tools like Zapier, Camunda, Uncode, n8n, or LangChainWorked with multi-modal communication (SMS, WhatsApp, phone, chat)Can break down real-world business processes into agentic logicBonus : basic coding skills in Python / JavaScript for prototypingTools Required :
AI Stack : GPT-4, Claude, LangChain, CrewAI, OpenAI function callingAutomation / BPM : Camunda, Zapier, n8n, UncodeCommunication : Twilio, Kaleyra, WhatsApp Cloud APIInternal : CRM, POS, calendar, ticketing, campaign engineWhy Join US
Build and deploy real AI agents that run companies , not just featuresHelp launch vertical-first brands like Fitzi , LegalSnap , and moreWork with a world-class infrastructure built to scale agent-first startupsOperate in a lean, no-fluff environment where execution is the culture