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International SOS - Account Manager - Sales & Marketing

International SOS - Account Manager - Sales & Marketing

International SOS Services (India) Private LimitedBangalore, India
30+ days ago
Job description

Overall Purpose Of The Job :

  • To achieve and exceed gross profit targets by developing existing clients, through upsell & cross sell, in the Indian market through face to face consultative selling.
  • Levereging collective subject matter expertise to acquire new business from identified list of accounts.

Key Responsibilities :

  • Reporting to the Head of Sales India, the Account- Manager - will primarily be responsible for retaining and up selling a wide range of services and solutions to existing clients and implement company's the Account Management practices.
  • Account Management :

    Acquire an in-depth understanding of the Corporate segment within the geographic territory to identify key clients and to promote and sell the entire range of Intl.

    SOS services :

  • Follow the Value Selling model and Account management practices.
  • Work to follow the standard renewal process to renew existing business.
  • Drive the growth of cross border sales through proactive cooperation with other regions and the Global Accounts team.
  • Maintain accurate sales forecasting and client engagement journey through the CRM system.
  • Continually evaluate progress within the market segment against pipeline objectives, revenue and profit targets and client key account plans.
  • Ensure the professional standard of all written all client proposals, tender documents and communication is adhered to, in line with company standards and pricing procedures.
  • Manage the implementation of new business won, to ensure that all administrative, operational and financial activities are in place to ensure high levels of service to clients.
  • Work with the relevant Marketing Manager to increase awareness of the products & services through conferences and symposiums as appropriate.
  • Work with partner organizations closely and promote their services to all clients and further establish International SOS as a broker of capability.
  • Work with distribution channels to make further penetrate in existing accounts.
  • Job Profile :

    Required Skills and Knowledge :

  • Skills / Knowledge : IT literate and proficient in the use of computer software- including Microsoft Outlook, Excel, Power Point.
  • Persuasive, articulate and able to work with and influence people at all levels, diverse background / industries and personalities.
  • Self motivated and possess aggressive sales personality that helps in achieving quantitative results.
  • Able to work in a calm, logical and professional manner at all times.
  • Good organizational and administrative skills.
  • Creative & out of the box thinking.
  • Report writing skills.
  • Required Competencies :

    Customer orientation :

  • Actively listens and seeks information, identifies customer / client need and checks understanding, builds rapport, develops relationships with key customers / clients, confident in building relationships at all - Excellent written & oral communication in English.
  • Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically.
  • Ethics and Values :

  • Adheres to the company's Core Values of Passion, Expertise, Respect and Care at all times- acts in line with those values.
  • Ability to work under pressure.
  • Able to work under pressure to meet deadlines.
  • Uses positive and constructive coping strategies when under pressure.
  • At all times conducts oneself professionally to reflect positively on the profession he / she represents.
  • Initiative and Innovation :

  • Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, and takes productive action(s) without being asked.
  • Problem solving :

  • Uses logic and methods to solve difficult problems with effective solutions; probes all sources for answers; can see hidden problems; is good at honest analysis; looks beyond the obvious and doesn't stop at first answers.
  • Good Negotiating skills :

  • Ability to negotiate skillfully in tough situations with both internal and external groups; make winning negotiations; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to facilitiate negotiations.
  • Result orientation :

  • Effectively sets and achieves realistic goals, monitors own progress and assesses quality, develops and follows action plans, seeks feedback and modifies accordingly.
  • Required Work Experience :

  • 7+ years of proven sales experiences in solution selling to multinational organizations Experience of working in a matrix organization is preferable.
  • Required Qualifications :

  • MBA.
  • Required Languages.
  • Excellent oral and written English communication.
  • Travel / Rotation Requirements.
  • As and when required.
  • (ref : iimjobs.com)

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    Account Manager Sales • Bangalore, India

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