Talent.com
Analyst

Analyst

Sonata SoftwareHyderabad, Telangana, India
1 day ago
Job description

Key Responsibilities

  • Coordinate with Outsourced partners during and downtime, IT issues or disruption, which prevents the frontline and non-frontline team to do their jobs in a frictionless manner.
  • Provide a 1st level of Technical Troubleshooting to for all the issues that get reported to the team by taking the Incident management approach
  • Involve the IT, Operations and other support Teams for further trouble shooting if the 1st level of support doesn’t resolve the issue, to ensure the execution to the plan is with minimal or no disruptions.
  • Coordinate with all the relevant departments to achieve common objectives, like - Service level, Tool Uptime, Minimal downtime and by troubleshooting
  • This team currently operates in US Hours and hence the candidate is required to be flexible with respect to work hours and open evening and night shifts
  • Strong analytical and problem-solving skills to identify and present problem analysis and recommend solutions in a creative and logical manner.
  • Drives strategies for the team and the organization and is able to work towards innovation and process improvement ideas to bring about a positive change.

Essential Requirements

Mandatory Skills

  • STS – Order Management or OTC background
  • 1-2 years of relevant experience or equivalent combination of education and work experience.
  • Support experience in similar domains
  • Strong verbal and written communication
  • Multi-tasking, stakeholder engagement, and real-time problem-solving
  • Strong Technical trouble shooting skills.
  • Good knowledge of Reporting, Metrics & Analytical skills
  • Competencies in accordance to our culture code
  • Desirable Requirements

  • Good sales process knowledge
  • Good OTC Knowledge
  • Create a job alert for this search

    Analyst • Hyderabad, Telangana, India

    Related jobs
    • Promoted
    Analyst

    Analyst

    Innodata Inc.Hyderabad, IN
    Innodata is collaborating with a leading international conglomerate, to contract subject matter experts (SMEs) for a complex prompt data annotation project. SMEs will create complex prompts and resp...Show moreLast updated: 3 days ago
    • Promoted
    Warner Bros. Discovery - Senior Analyst - Cash & Reporting

    Warner Bros. Discovery - Senior Analyst - Cash & Reporting

    Warner Bros. DiscoveryHyderabad, India
    Discovery the stuff dreams are made of.When we say, the stuff dreams are made of, were not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.Be...Show moreLast updated: 30+ days ago
    • Promoted
    Analyst

    Analyst

    Sonata Softwarehyderabad, telangana, in
    Coordinate with Outsourced partners during and downtime, IT issues or disruption, which prevents the frontline and non-frontline team to do their jobs in a frictionless manner.Provide a 1st level o...Show moreLast updated: 3 days ago
    • Promoted
    Nextracker - Anaplan Analyst

    Nextracker - Anaplan Analyst

    NextrackerHyderabad
    About the Job : We're looking for a highly skilled Senior Anaplan Model Builder to join our team.You'll be responsible for designing, building, and maintain...Show moreLast updated: 30+ days ago
    • Promoted
    Business Sys. Analysis Analyst

    Business Sys. Analysis Analyst

    ConfidentialHyderabad / Secunderabad, Telangana, India
    In this Role you will be Responsible For : .Highest-level of support on programs, projects, reporting, filing for the BPO organization (electronic and hard copy), confidential materials handling, and...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    JP Morgan Chase - Solution Analyst III

    JP Morgan Chase - Solution Analyst III

    JP Morgan ChaseHyderabad, India
    Description : Join our dynamic team to revolutionize how technology intersects with business.Your analytical skills and tech-savviness will be pivota...Show moreLast updated: 18 hours ago
    • Promoted
    Analyst

    Analyst

    NovartisHyderabad, Telangana, India
    This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Summary ...Show moreLast updated: 9 days ago
    • Promoted
    Warner Bros. Discovery - Senior Analyst - Application Portfolio Management

    Warner Bros. Discovery - Senior Analyst - Application Portfolio Management

    Warner Bros. DiscoveryHyderabad
    Discover : Who We Are : When we say, the stuff drea...Show moreLast updated: 30+ days ago
    • Promoted
    Warner Bros. Discovery - Business Analyst - Application Support

    Warner Bros. Discovery - Business Analyst - Application Support

    Warner Bros. DiscoveryHyderabad, India
    Your Role AND ANALYSIS - Partner with the business to ensure appropriate usage of technology solutions - Responsible to document business proces...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Hybris Application Support Analyst

    Hybris Application Support Analyst

    InfogainHyderabad, Republic Of India, IN
    L1 / L2 support within SAP Commerce (Hybris) environment.Practical experience with Hybris Backoffice, working on Impex and Hybris Administration Console (HAC). Experience monitoring and analysing syst...Show moreLast updated: 10 hours ago
    • Promoted
    EXL - Senior Data Analyst - Collibra

    EXL - Senior Data Analyst - Collibra

    EXLHyderabad
    Job Responsibilities : The identified resource will be responsible for producing the following deliverables, each finalized and submitted ...Show moreLast updated: 30+ days ago
    • Promoted
    T&E Analyst

    T&E Analyst

    ConfidentialHyderabad / Secunderabad, Telangana
    Oversee and manage the end-to-end Travel & Expense (T&E) process, including expense reporting, reimbursements, and audits. Conduct regular audits of expense reports to ensure compliance with company...Show moreLast updated: 30+ days ago
    • Promoted
    Manhattan WMS Analyst

    Manhattan WMS Analyst

    Tata Consultancy ServicesHyderabad, Republic Of India, IN
    Desired Competencies (Technical / Behavioral Competency).Skills : Basic knowledge of Shell Script and good knowledge of.This role is for supporting all Manhattan applications(WMS and TLM) and also su...Show moreLast updated: 1 day ago
    • Promoted
    Analyst, Reg Reporting

    Analyst, Reg Reporting

    InvescoHyderabad, Telangana, India
    This job is with Invesco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.As one of the wo...Show moreLast updated: 12 days ago
    • Promoted
    Analyst - Global Business Services Record-to-Report Fixed Assets

    Analyst - Global Business Services Record-to-Report Fixed Assets

    ReckittHyderabad, Telangana, India
    This job is with Reckitt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About Us : We're ...Show moreLast updated: 3 days ago
    • Promoted
    Forward Deployed Analyst (Ex-IB / PE / HF / Buyside)

    Forward Deployed Analyst (Ex-IB / PE / HF / Buyside)

    ArcanaHyderabad, IN
    Forward-Deployed Analyst – Portfolio Intelligence.Arcana builds institutional-grade analytics for leading hedge funds and asset managers. We’re hiring exceptional analysts to partner with portfolio ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Digital Analyst

    Digital Analyst

    EXLHyderabad, IN
    Digital Analytics Implementation Specialist.Adobe Experience Platform (AEP).The ideal candidate will be responsible for implementing and managing advanced analytics tracking frameworks, ensuring se...Show moreLast updated: 10 hours ago
    • Promoted
    Cognizant - Business Analyst

    Cognizant - Business Analyst

    cognizantHyderabad
    Description : - Minimum of 8 years of professional experience, with at least 3 years in a project management role focused on data, analytics, or business inte...Show moreLast updated: 22 days ago