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Hub Collections Manager - Pune
Hiranandani Financial ServicesPune, Maharashtra, India9 days ago
Job description5-8 years of experience in collections & recovery in the NBFC / BFSI sector. Strong leadership, analytical, and problem-solving skills. Proven track record in team management and debt recovery strategies. Excellent communication and stakeholder management skills.
Role & responsibilities :
- Manage the recovery process for LAP & BL products in the respective region, ensuring optimal collection efficiency.
- Hire, train, and lead a team of Branch Collection Managers / Executives, providing continuous mentoring and coaching.
- Monitor collection performance, analyze trends, and implement corrective measures to minimize NPAs.
- Coordinate with cross-functional teams (Sales, Risk, Fraud, and Central Teams) to streamline collection strategies.
- Identify and implement process improvements to enhance operational effectiveness and team productivity.
- Drive team engagement, retention, and development, fostering a high-performance culture.
- Ensure compliance with regulatory norms and internal policies in collection and recovery operations.
Qualifications & Experience :
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Manager Manager • Pune, Maharashtra, India
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