Relationship Manager

Overall   Job   Description

• Customer Acquisition : - Identify and prospect new business clients within the Large and medium-sized enterprise segment through targeted sales efforts, referrals, and networking
• Relationship Management : - Build and maintain strong relationships with existing SME clients, serving as their primary point of contact for all banking-related needs. Understand clients' business objectives, financial goals, and challenges to offer customized banking solutions and value-added services
• Cross-Selling and Upselling : - Identify cross-selling and upselling opportunities within the existing client base to promote additional banking products and services, such as loans, deposits, cash management, and trade finance solutions
• Financial Advisory : - Provide financial advisory services to SME clients, including cash flow management, working capital optimization, and risk mitigation strategies. Offer insights and recommendations on banking products, market trends, and industry best practices to help clients achieve their business objectives.
• Portfolio Management : - Monitor and manage the SME client portfolio to ensure revenue growth, profitability, and portfolio quality. Conduct regular portfolio reviews, risk assessments, and performance analyses to identify opportunities for growth and address potential risks or issues
• Compliance and Regulatory Governance : - Ensure compliance with regulatory requirements, internal policies, and risk management standards governing business banking activities. Conduct customer due diligence, KYC & AML checks

Skills Required

Compliance, Upselling, Cross Selling, Relationship Management, Customer Acquisition