Assistant Engineer - Service

To get trained & carry out service activities as per the allocation, Customer's requirement and Organization’s processes.

Tasks

 Good knowledge on Principal Products.

 Good working knowledge on CRM Tool

 Pay close attention to the details.

 Learning Agility

 Good Listening skill

 Good Communication skill

Requirements

 Attend training and develop Principal product knowledge and skills.

 Execute the commissioning / breakdown of Ace Micromatic Products within the framework of

Micromatic Machine Tools policies and guidelines.

 Preparing VRDC reports, Flash reports and Kaizen report and share it functional head.

 Attend to customers' complaints.

 Updation of service activities in CRM.

 Organize receivables and commercial documents against invoices.

 Adherence to ISO process, co-ordination with other functional departments, Principals and customers.

 Establish accountability and ownership towards achievement of deliverables against the plan.

 Work as part of a team and give necessary inputs.

 Working as directed by the reporting head and providing all necessary information.