Senior Inside Sales Specialist

Company Description

MSP Rain Maker provides professional outsourced resources to support clients in Sales and Technical Verticals. Our dedicated teams function as an extension of clients' in-house teams, offering services at affordable rates without the challenges of hiring and firing. We specialize in lead generation, appointment setting, email marketing, IT administration, remote technical support, software development, and UI / UX design. MSP Rain Maker helps MSPs grow their business by overcoming challenges in managing sales teams and increasing costs, resulting in a more efficient and effective sales pipeline.

Role Description

This is a full-time, on-site role for a Senior Inside Sales Specialist located in the Mohali district. The Senior Inside Sales Specialist will be responsible for generating leads, making sales calls, maintaining customer satisfaction, and achieving sales targets. Key tasks include developing leads, setting appointments, building customer relationships, ensuring high levels of customer service, and communicating effectively with clients to ensure their needs are met.

Qualifications

• Proven experience in Inside Sales and Lead Generation
• Strong Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Ability to work effectively in a team-oriented environment
• Experience with CRM software and sales tools
• Analytical and problem-solving skills
• Bachelor's degree in Business, Marketing, or related field is a plus
• Previous experience in the IT industry is beneficial