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HR Operations

HR Operations

Teamware SolutionsHyderabad, Telangana, India
3 days ago
Job description

Requirement : Exp : 5+ years

Notice period : Immediate

  • Willingness to work Europe timings
  • Minimum 2 years' experience in HR Services and any HR application like Success factor, SAP, Workday etc, Proficiency in SAP / Success Factors; MS Tools like SP, Excel; Knowledge of CRM Tools like Dynamics, ServiceNow, etc.
  • Graduation but Post-Graduation (any specialization) will be an advantage
  • Excellent written & verbal English communication - IMP
  • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
  • Knowledge of MS tools (SharePoint, Excel & PowerPoint)
  • Attention to detail and ability to follow guidelines
  • Ability to maintain highly confidential and sensitive information
  • Ability to deliver against agreed objectives / service levels
  • Ability to work effectively in a team and willingness to help others

Contract Description

We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)

Key Accountabilities :

  • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
  • Respond & resolve queries in a timely & accurate manner with employee experience at the core.
  • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)
  • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
  • Maintains and follows the Desktop Procedures / KB articles defined for every transaction / query
  • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
  • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
  • Contract Description

    We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)

    Key Accountabilities :

  • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
  • Respond & resolve queries in a timely & accurate manner with employee experience at the core.
  • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)
  • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
  • Maintains and follows the Desktop Procedures / KB articles defined for every transaction / query
  • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
  • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
  • Skills and Qualifications

  • Willingness to work Europe timings
  • Minimum 2 years' experience in HR Services and any HR application like Success factor, SAP, Workday etc.
  • Graduation but Post-Graduation (any specialization) will be an advantage
  • Excellent written & verbal English communication
  • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
  • Knowledge of MS tools (SharePoint, Excel & PowerPoint)
  • Attention to detail and ability to follow guidelines
  • Ability to maintain highly confidential and sensitive information
  • Ability to deliver against agreed objectives / service levels
  • Ability to work effectively in a team and willingness to help others
  • Contract Description

    We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)

    Key Accountabilities :

  • Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
  • Respond & resolve queries in a timely & accurate manner with employee experience at the core.
  • Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)
  • Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
  • Maintains and follows the Desktop Procedures / KB articles defined for every transaction / query
  • Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools
  • Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies
  • Skills and Qualifications

  • Willingness to work Europe timings
  • Minimum 2 years' experience in HR Services and any HR application like Success factor, SAP, Workday etc.
  • Graduation but Post-Graduation (any specialization) will be an advantage
  • Excellent written & verbal English communication
  • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
  • Knowledge of MS tools (SharePoint, Excel & PowerPoint)
  • Attention to detail and ability to follow guidelines
  • Ability to maintain highly confidential and sensitive information
  • Ability to deliver against agreed objectives / service levels
  • Ability to work effectively in a team and willingness to help others
  • Additional Sills :

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    Operation • Hyderabad, Telangana, India

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