RB - Cards : Product Ops Team

RB - Cards : BSU Team

INTERNAL USAGE : No. of Vacancies :

Reports to :

RB - Cards : Co-Origination Channel Management

Is a Team leader

IC & Team Leader

Team Size : 3 to 5

Grade :

Assistant Manager to Vice President

Business : Retail Banking

Department : Acquiring & Cards

Sub - Department : Cards Sales

Location : Corporate Office

About Acquiring & Cards

About the Role

This role is individual techno functional contributor role with prior experience as BSU or Business analyst for Credit Card.

Role also entails working across various team and working on projects.

Person will work with various stakeholders to drive IT related projects with focus on various Credit Card projects.

Person will work on various integration, API , related subjects

It involves all stages of PMO including BRD writing, initial discussions, UAT, Development and governance etc.

Need to have knowledge of Cards, customer journey and API

Previous working experience of CTL Prime and surround system is preferred.

Key Responsibilities

Act as Technology Consultant to Business Team to ensure requirements are fulfilled with min changes to multiple Systems

Responsibility includes all stages of PMO project management including BRD writing, initial discussions, UAT, Development and governance etc.

Liasing with key stakeholders like respective IT RMs, Product, Portfolio, Sales, Credit, Policy, BBOG, DBAT, BIU, etc.

Launch and scale up new functionalities for Credit Card to enhance acquisition and customer management process including Product and Portfolio

Build capabilities for Life cycle management on various card journey.

Providing Ongoing support for New Developments / Change requests

• Implementation of Policy, Business & compliance Changes
• Management of Partners Tech requirements & Queries
• Ensure all the business, technical, regulatory and compliance related changes for the Credit Card Business are implemented

Design Technology Solutions with support from internal Tech Teams and Application Vendors

Ensure Solutions are scalable and there are no major functional issues post Production

Coordinate with internal resources and third parties / vendors for the flawless execution of projects

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Use appropriate verification techniques to manage changes in project scope, schedule and cost

Qualifications

Role Proficiencies : Skills Required

Refer to the Job Description