Talent.com
IT Manager - IT Operations & Support

IT Manager - IT Operations & Support

LytegenChandigarh
13 days ago
Job description

Job Description :

We are looking for an experienced and hands-on IT Manager to lead our IT operations at our Chandigarh / Mohali office.

The IT Manager will be responsible for overseeing day-to-day IT support, managing infrastructure, leading technology projects, and ensuring data security across the organization.

This role requires a balance of technical expertise, leadership, and strategic thinking.

The ideal candidate will have experience across help desk, networking, databases, and cloud systems, with the ability to manage a team and deliver IT projects from start to finish.

Key Responsibilities :

Team Leadership & Management :

  • Lead, mentor, and manage a team of 2-10 IT professionals.
  • Foster accountability, continuous learning, and a collaborative work environment.

IT Operations & Support :

  • Oversee help desk operations and provide Level 2 / 3 escalation support.
  • Manage hardware / software troubleshooting, upgrades, and break-fix tasks.
  • Build, repair, and optimize computer hardware.
  • Infrastructure & Networking :

  • Manage and maintain networking equipment, servers, firewalls, and VPNs.
  • Ensure reliable LAN / WAN, Wi-Fi, and cloud connectivity.
  • Oversee backup, recovery, and disaster recovery planning.
  • Systems & Software :

  • Administer O365 / Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.)
  • Manage Active Directory and Google Workspace Admin environments.
  • Support automation and scripting with Python, DAX, or similar tools.
  • Database & Development :

  • Create, manage, and troubleshoot databases (SQL, Access, or similar platforms).
  • Ensure data accuracy, integrity, and accessibility.
  • Project Management :

  • Run IT projects from planning through execution and delivery.
  • Collaborate with business leaders to align IT solutions with organizational needs.
  • Deliver projects on time, within scope, and within budget.
  • Data Security & Compliance :

  • Enforce cybersecurity best practices and IT policies.
  • Monitor and respond to security threats.
  • Maintain compliance with data protection and privacy standards.
  • Requirements : Experience :

  • 7+ years in IT, with prior roles such as Help Desk Technician, Desktop Support, Hardware Technician.
  • Level 2 Support Engineer or IT Lead / Senior IT Specialist.
  • Technical Expertise :

  • Strong hardware build / repair and troubleshooting skills.
  • Networking knowledge (routers, switches, firewalls, VPNs).
  • Database experience (SQL, Access, or similar).
  • Cloud / SaaS platforms : O365, Active Directory, Google Workspace.
  • Familiarity with coding / scripting (Python, DAX, or similar).
  • Leadership :

  • Proven track record managing IT teams of 2-10 people.
  • Ability to mentor, train, and hold teams accountable.
  • Personal Skills :

  • Problem-solver and out-of-the-box thinker.
  • Data-driven decision-making approach.
  • Strong communication and documentation skills.
  • Leadership mindset : takes responsibility for team success.
  • Additional Requirement :

  • Must complete a DISC Personality Assessment as part of the hiring process.
  • Work Location : Must work on-site at our Chandigarh / Mohali office.

    Benefits :

  • Competitive salary package aligned with experience.
  • Opportunity to lead IT operations for a fast-growing international company.
  • Exposure to global teams and international projects.
  • Ability to build and shape IT processes from the ground up.
  • Career growth opportunities in leadership and technical specialization.
  • Collaborative, high-performance culture that values innovation and results.
  • (ref : hirist.tech)

    Create a job alert for this search

    It Operation Manager • Chandigarh

    Related jobs
    • Promoted
    • New!
    Account Manager - IT and technical Staffing / solutions ( India )

    Account Manager - IT and technical Staffing / solutions ( India )

    Redolent, Incbaddi, himachal pradesh, in
    TITLE : Account Manager - IT and technical Staffing / solutions ( INDIA ).Ahmedabad / Bangalore / Hyderabad / Pune can be preferred. Compensation : Good base + Incentives.IT and technical staffing solutions t...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Manager - IT Infrastructure

    Senior Manager - IT Infrastructure

    CogneesolMohali
    Job Description : We are searching for a seasoned and strategic IT leader to join our team as a Manager / Senior Manager, IT.In this role, yo...Show moreLast updated: 30+ days ago
    • Promoted
    MilliPixels Interactive - General Manager - IT Administration

    MilliPixels Interactive - General Manager - IT Administration

    Millipixels Interactive LLPMohali
    Who we are : A part of the Cerebrent Group, Millipixels is a dynamic and innovative technology and design resource augmentation firm based in India, serving a global ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager - IT

    Senior Manager - IT

    ConfidentialMohali, India
    Job Description – Senior IT Manager.About AVASO Technology Solutions.At AVASO Technology Solutions, we deliver cutting-edge IT consulting, infrastructure, and security services to empower organizat...Show moreLast updated: 11 days ago
    • Promoted
    Inside Ops Manager

    Inside Ops Manager

    ConfidentialNagar, Sahibzada Ajit Singh Nagar, India
    This role is crucial for ensuring that teams have the support and resources they need to execute projects flawlessly and meet company objectives. As the Inside Ops Manager, you will lead efforts to ...Show moreLast updated: 22 days ago
    • Promoted
    EXOedge - IT Helpdesk Support Engineer

    EXOedge - IT Helpdesk Support Engineer

    EXO EDGE INDIA LLPMohali
    Job Description : We are seeking detail-oriented and experienced IT Helpdesk Support to join our IT team.The ideal candidate will be proficient in troubleshooting har...Show moreLast updated: 16 days ago
    • Promoted
    IT Help Desk manager

    IT Help Desk manager

    ConfidentialNagar, Sahibzada Ajit Singh Nagar, India
    Lytegen plays a pivotal role in ensuring the effective functioning of our IT support services.This position involves overseeing our help desk operations, managing a team of support specialists, and...Show moreLast updated: 22 days ago
    • Promoted
    Inside Operations Manager

    Inside Operations Manager

    ConfidentialNagar, Sahibzada Ajit Singh Nagar, India
    The Inside Operations Manager at Lytegen will be responsible for overseeing all internal operations to ensure that the back-office functions run smoothly and efficiently. This role is critical in co...Show moreLast updated: 22 days ago
    • Promoted
    MilliPixels Interactive - General Manager - IT Administration

    MilliPixels Interactive - General Manager - IT Administration

    ConfidentialNagar, Sahibzada Ajit Singh Nagar, India
    A part of the Cerebrent Group, Millipixels is a dynamic and innovative technology and design resource augmentation firm based in India, serving a global clientele in over 15 countries.We specialize...Show moreLast updated: 22 days ago
    • Promoted
    IT Service Continuity Manager

    IT Service Continuity Manager

    RED Globalpanchkula, haryana, in
    Job Title : IT Service Continuity Manager.Location : India / Pune Onsite / Remote.Employment Type : 6 Month Contract+ Extension. Our Client is seeking an IT Service Continuity Manager who can develop, main...Show moreLast updated: 17 days ago
    • Promoted
    IT Asset Management(HAM+SAM)

    IT Asset Management(HAM+SAM)

    ConfidentialMohali
    Experience in creating process documents.Analyzing the data and generating a dashboard to senior management.Attend regular meetings with Clients to document the requirements.Knowledge on ServiceNow...Show moreLast updated: 22 days ago
    • Promoted
    It Desktop Support Engineer

    It Desktop Support Engineer

    ConfidentialMohali
    Administration of Windows-based applications of basic principles, theories, and concepts.Administration of Exchange, remote access technologies, Microsoft Active Directory domain administration, an...Show moreLast updated: 22 days ago
    • Promoted
    IT Manager

    IT Manager

    ConfidentialNagar, Sahibzada Ajit Singh Nagar, India
    We are looking for an experienced and hands-on.IT operations at our Chandigarh / Mohali office.The IT Manager will be responsible for overseeing day-to-day IT support, managing infrastructure, leadin...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    ITSM Freshservice

    ITSM Freshservice

    Zensar Technologiesbaddi, India
    Freshservice Platform Ownership.Configure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog. Implement automation workflows, SLAs, and int...Show moreLast updated: 15 hours ago
    • Promoted
    IT Specialist

    IT Specialist

    ConfidentialMohali, India
    We are seeking an enthusiastic and technically sound L1 IT Specialist for our internal support team.This role will be the first line of support for IT-related issues and will focus on resolving har...Show moreLast updated: 22 days ago
    • Promoted
    IT Helpdesk Manager

    IT Helpdesk Manager

    ConfidentialNagar, Sahibzada Ajit Singh Nagar, India
    Lytegen is seeking an experienced.In this role, you will be responsible for the overall management of the helpdesk, ensuring high-quality technical support for our staff while fostering a positive ...Show moreLast updated: 22 days ago
    • Promoted
    Tech Operations Manager

    Tech Operations Manager

    ConfidentialPanchkula, India
    Client Relationship Management : .Develop and maintain strong relationships with key clients, understanding their business goals and objectives. Regularly engage with clients to assess satisfaction le...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    Account Manager - It And Technical Staffing / Solutions ( India )

    Account Manager - It And Technical Staffing / Solutions ( India )

    Redolent, IncMohali, Republic Of India, IN
    TITLE : Account Manager - IT and technical Staffing / solutions ( INDIA ).Ahmedabad / Bangalore / Hyderabad / Pune can be preferred. Compensation : Good base + Incentives.IT and technical staffing solutions t...Show moreLast updated: 5 hours ago