Job Description : Senior SAP SD / CS Functional Consultant
Location : Pune or Nagpur, India
Role : Senior SAP SD / CS Functional Consultant
Employment Type : Full-Time, Quantum Payroll
Shift Timing : 11 : 00 AM to 9 : 00 PM IST
About the Role :
We are seeking a highly experienced and skilled Senior SAP SD / CS Functional Consultant to join our dynamic team. The ideal candidate will have a strong background in SAP Sales and Distribution (SD) and Customer Service (CS) modules, with a specific focus on equipment management, service contracts, and billing processes. This role requires an individual who is not only a functional expert but also a proactive problem-solver with excellent communication and collaboration skills. The consultant will be responsible for providing technical and functional support, implementing new solutions, and optimizing existing business processes.
Key Responsibilities :
- SAP SD / CS Expertise : Serve as a subject matter expert for the SAP SD and CS modules, providing functional and technical guidance.
Billing & Invoicing :
Design, configure, and implement complex billing processes, including different types of billing plans (milestone, periodic, etc.), and intercompany billing.Troubleshoot and resolve issues related to billing document creation, pricing, and accounting integration.Experience with advanced billing functionalities and integration with other modules like FI / CO.Adobe Forms :
Possess a strong understanding of SAP's Adobe Forms technology for the development and maintenance of sales and billing documents (invoices, credit memos, sales orders, etc.).Collaborate with ABAP developers to design and deliver customized forms based on business requirements.Equipment & Service Contract Management :
Configure and manage core functionalities related to Equipment Master, Serial Numbers, and Functional Locations.Establish and maintain equipment hierarchies to accurately represent asset relationships.Implement and manage warranty processes, including warranty claims and tracking.Configure and support service contracts, including service contract management, maintenance plans, and service orders.Strong knowledge of the I-Base (Installed Base) functionality and its integration with service management processes.PMO Skills :
Experience working within a Project Management Office (PMO) environment.Ability to manage project timelines, deliverables, and stakeholder communication.Participate in project planning, design sessions, and testing cycles.Documentation of business processes, functional specifications, and configuration settings.Incident Management & Support :
Provide expert-level support for SAP SD / CS-related incidents and change requests.Perform root cause analysis and implement permanent fixes.Collaborate with cross-functional teams (e.g., ABAP, Basis, other functional modules) to resolve complex issues.Required Skills and Experience :
Experience : 7-10 years of hands-on experience as an SAP SD Functional Consultant.SAP SD Module : Deep expertise in core SAP SD functionalities including Sales Order Processing, Pricing, Shipping, and Billing.SAP CS Module : Proven experience with the Customer Service module, particularly in equipment management and service contracts.Billing : Extensive experience in SAP SD billing processes, including configuration and customization of billing plans, invoice creation, and revenue recognition.Adobe Forms : Direct hands-on experience with SAP Adobe Forms, including the ability to read technical specifications and collaborate on form development.Equipment Management :
Demonstrable expertise in Equipment Master data creation and management.Practical experience with Serial Numbers and their role in tracking equipment.Configuration and management of Functional Locations and Equipment Hierarchies.Service & Warranty :
Strong knowledge of Warranty management processes within SAP.Experience with I-Base functionality.Configuration of Service Contracts.Soft Skills :
Excellent analytical and problem-solving abilities.Strong communication and interpersonal skills.Ability to work independently and as part of a team in a fast-paced environment.Fluency in English is essential.Preferred Qualifications :
SAP SD / CS certification is a plus.Experience with S / 4HANA is desirable.Immediate joiners are highly preferred.(ref : hirist.tech)