Area and Territory Collection Manager For Gujarat state

Company Description

Mahindra Rural Housing Finance Limited (MRHFL), a subsidiary of Mahindra Finance and part of the Mahindra Group, is a leading housing finance company in India. With a focus on rural and affordable housing, MRHFL is expanding into urban markets to deliver inclusive housing finance solutions. Established in 2007 and registered with the National Housing Bank, the company serves customers across 500+ branches in 15+ states. MRHFL's offerings include loans for property purchase, construction, home improvement, top-ups, and balance transfers, ensuring diverse solutions for all segments. Guided by the Mahindra Group's 'Rise' philosophy, MRHFL supports India's vision of 'Housing for All' while empowering customers through transformative housing finance solutions.

Role Description

This is a full-time, on-site role for an Area and Territory Collection Manager in Ahmedabad, Gujarat. The Area and Territory Collection Manager will be responsible for overseeing loan collection processes, managing a team of collection executives, and ensuring timely recovery of outstanding payments. Responsibilities include developing collection strategies, resolving customer issues, and maintaining compliance with company policies. The role also involves analyzing collection performance, preparing reports, and ensuring adherence to regulatory norms.

Qualifications

• Proficiency in loan collections, recovery management, and customer relationship management
• Strong leadership and team management capabilities to supervise and motivate collection teams
• Analytical skills to assess collection performance and prepare relevant reports
• Knowledge of financial regulations and compliance in the housing finance sector
• Excellent communication, negotiation, and problem-solving abilities
• Prior experience in the housing finance or financial services industry is highly desirable
• Bachelor's degree in Business Administration, Finance, or related field; an advanced degree is a plus

Skills Required

Compliance, Recovery Management, Customer Relationship Management