Sr. Internal Communication Specialist

Introduction

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as 'The Gallagher Way,' is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

Gallagher Center of Excellence is seeking to hire a Senior Internal Communications Specialist for the GCOE Business Enablement vertical. As the Senior Internal Communications Specialist for the GCOE Business Enablement vertical, you will be responsible for managing communication campaigns and overseeing intranet content. You will be managing multiple projects and supporting change management initiatives. You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving strategic communication efforts and stakeholder management. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in Chicago, London, and Sydney. Exposure to strategic planning and advanced data analysis is a definite plus.

How You'll Make An Impact

• Manage Communication Campaigns (Salesforce) : Lead the planning and execution of internal communication campaigns.
• Oversee Intranet Content : Manage and update global intranet content, ensuring it aligns with communication strategies.
• Change Management : Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization.
• Stakeholder Management : Manage relationships with key stakeholders and secure necessary approvals for communications.
• Project Management : Oversee multiple communication projects simultaneously, ensuring timely and efficient delivery.
• Content Development : Create and edit high-quality internal communications, including emails, newsletters, and presentations, Townhalls
• Data Analysis : Generate and analyze statistics to evaluate the success of communication campaigns and make data-driven improvements.
• Vendor Management : Coordinate with vendors / agencies to ensure project accuracy and timelines.
• Team Collaboration : Work closely with other team members to ensure cohesive and consistent communication efforts.
• Training and Mentoring : Provide guidance and support to junior team members, helping them develop their skills.
• Surveys & Feedback Collection : Design & run employee surveys. Gather feedback from employees on communication initiatives and suggest improvements.
• Lead and execute change management strategies to effectively communicate organizational changes, ensuring alignment and engagement across all levels of the company.
• Leadership : Guides and mentors junior team members. Demonstrates the ability to lead projects and initiatives.
• Strategic Thinking : Develops and implements strategic communication plans. Thinks ahead and plans for future needs.
• Problem-Solving : Identifies and resolves issues efficiently. Uses critical thinking to find effective solutions.
• Stakeholder Management : Manage relationships with key stakeholders. Ensures effective communication and collaboration.
• Project Management : Oversees multiple projects simultaneously. Ensure projects are completed on time and within budget.
• Analytical Skills : Analyzes data to evaluate campaign success. Uses insights to improve future communications.
• Creativity : Demonstrates originality and imagination in creating content. Continuously seeks new ways to enhance communication efforts.
• Change Management : Lead change management initiatives (working on the change management strategy plan) and ensure effective communication throughout the organization.

About You

Additional Information

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as 'protected characteristics') by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Skills Required

Strategic Thinking, Problem-solving, Project Management, Content Development, Change Management, Data Analysis, Stakeholder Management, Vendor Management, Creativity