Client Solutions Engineer
PS Fin SolutionsAhmedabad, Republic Of India, IN1 day ago
Job descriptionExperience : 1–3 years in software support, IT help desk, or a similar technical role. Education : Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred). Languages : Must be fluent in Gujarati, Hindi, and English. Skills : Strong troubleshooting and analytical abilities. Excellent communication and interpersonal skills. Customer-first approach with a positive attitude. Ability to work effectively in a team environment. Timings : 8 : 00 AM to 5 : 00 PM CST (equivalent to 6 : 30 PM to 3 : 30 AM IST) — rotational shifts. Work Type : On-site (Ahmedabad, Gujarat). Be part of a growing global tech company in the automation industry. Work with a collaborative team that values learning and innovation. Opportunity to solve real-world challenges and make a direct client impact.
Technical Support Engineer (On-site, Ahmedabad)
📍 Location : Ahmedabad, Gujarat, India
💼 Employment Type : Full-time
🕓 Experience Required : 1–3 years
About the Role
We are hiring a Technical Support Engineer for a fast-growing technology company in the retail automation and software solutions industry.
The ideal candidate will be responsible for providing exceptional technical assistance and customer support , troubleshooting software and hardware issues, and ensuring smooth day-to-day operations for clients.
This is an excellent opportunity to join a dynamic, customer-focused team where you’ll work directly with users to solve real-world problems and deliver impactful solutions.
Key Responsibilities
- Provide timely and professional technical support to end-users and clients.
- Diagnose, troubleshoot, and resolve software and hardware issues effectively.
- Collaborate with internal teams to escalate and resolve complex technical problems .
- Maintain accurate documentation of issues and solutions in the system.
- Deliver excellent customer service while maintaining strong client relationships.
- Communicate clearly and confidently in both written and verbal formats.
Requirements
Work Schedule
Compensation
💰 Salary package — To be confirmed.
(You may update this section once the team provides the salary range.)
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Solution Engineer • Ahmedabad, Republic Of India, IN
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