Service Engineer APAC

Company Description

SpecMetrix® provides innovative technology for precise in-process measurement of coating thickness and film layers, enabling global manufacturers and coating suppliers to achieve unparalleled accuracy down to sub-micron levels. Our patented systems optimize process control, lower costs, and enhance product quality across various industries, offering versatile non-contact measurement tools for different substrates and products. With a proven track record of delivering measurable ROI within months, SpecMetrix solutions are recognized internationally for innovation and technical excellence. Headquartered in Greensboro, North Carolina, we serve customers in over 40 countries across the metal, packaging, aerospace, automotive, medical, and industrial coating sectors.

Role Description

This is a full-time, on-site role for a Service Engineer APAC, based in Pune. The Service Engineer will be responsible for performing troubleshooting, providing technical support, conducting field service operations, and managing the maintenance and repair of SpecMetrix systems. The role also involves demonstrating deep technical knowledge to maintain product performance and deliver excellent customer satisfaction for clients across the APAC region.

Qualifications

• Ability to perform troubleshooting and resolve technical issues efficiently
• Hands-on experience in Field Service, including installation, maintenance, and on-site support
• Strong Communication skills to effectively collaborate with clients and team members
• Expertise in Technical Support and understanding of advanced coating measurement systems
• Proficiency in Maintenance and Repair of technical equipment with a focus on accuracy and reliability
• Willingness to travel as needed for regional support
• Bachelor's degree in Engineering or related technical field
• Experience in the manufacturing, coatings, or related industry is a plus

Skills Required

field service, Technical Support, Troubleshooting