Customer Support Supervisor

Advance Your Career as a Technical Customer Support Supervisor

Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Supervisor for Technical Customer Support, guiding our team to deliver exceptional service to our cable TV customers.

What We're Looking For :

• Educational Background : A bachelor's degree in a relevant field is preferred.
• Experience : A minimum of 5–6 years of experience in technical support, with a focus on helping customers troubleshoot devices and services across the technical and entertainment industry (e.g., streaming devices, Android boxes, smart TVs, mobile devices, and related technologies) via phone and email.
• Leadership Skills : Proven ability to manage and mentor a team, ensuring efficient and high-quality customer support.
• Problem-Solving : Strong analytical skills and the ability to diagnose and resolve technical challenges swiftly.
• Communication : Excellent verbal and written communication skills to guide the team in providing clear and effective support.
• Technical Knowledge : Solid understanding of mobile devices, Tv boxes, and related technologies.

Responsibilities :

Perks :

How to Apply :

If you are ready to lead our technical support team to new heights, we encourage you to apply or send us your resume at hiring@jetstreament.com. Only qualified candidates will be contacted for interviews. We appreciate your interest in joining our team!