Operational Excellence Manager
KapableDelhi, Republic Of India, IN30+ days ago
Job descriptionOperational Audits – Conduct regular checks on lead records, workflows, and dashboards to spot gaps, improve compliance, and maintain reporting integrity. Outbound & Cold Lead Engagement – Support demand creation by reaching out to cold or dormant leads and reactivating interest through structured workflows. Communication Strategy Support – Collaborate with sales and marketing to design, test, and refine lead communications across touchpoints. Cross-Functional Collaboration – Partner with sales, marketing, and product teams to streamline processes, align goals, and improve lead handling. Demand-Side Reporting – Build trackers, schedules, and operational frameworks for daily, weekly, and monthly reviews. Insight-Driven Improvements – Use analytics and performance dashboards to identify trends, optimize workflows, and recommend process innovations. Point of Contact for Ops Queries – Resolve lead-related issues, data gaps, and escalations quickly and effectively. Stakeholder Communication – Share timely updates, process changes, and performance reports with internal stakeholders. Excellent communication and collaboration skills; Highly organized, detail-oriented, and comfortable managing multiple priorities. Strong analytical and problem-solving skills with a data-driven approach. Hands-on experience with HubSpot (or similar CRMs) ; Prior experience in operations, sales ops, or CRM management is a plus.
Operations Executive
We are seeking a dynamic Operations Executive to strengthen our demand-side operations. This role sits at the core of Kapable’s growth engine, ensuring seamless lead management, optimized CRM workflows, actionable reporting, and cross-functional alignment. You will be the bridge between data, process, and execution, driving operational excellence while enabling the sales team to focus on closing.
Key Responsibilities
- Lead Lifecycle Management – Oversee the complete journey of leads, from acquisition to conversion, ensuring accuracy, timely follow-ups, and zero leakages.
- CRM & HubSpot Ownership – Maintain, optimize, and audit CRM workflows;
- monitor pipelines;
ensure data hygiene and system efficiency.
Requirements
able to influence across teams.
proficiency in Google Suite.
Why Join Us?
This role is more than execution — it’s about building systems, spotting opportunities, and driving growth. You’ll get exposure to cross-functional strategy, work closely with leadership, and directly impact the way Kapable scales.
Create a job alert for this search
Manager Operational Excellence • Delhi, Republic Of India, IN
Related jobs
- Promoted
Operation Manager - SIS
ConfidentialDelhi Ensured Rota Compliance on daily basis.Actual vs contracted billing (cumulative score based on category wise performance).
Collection vs target (Current Month Billing).Project Management, Data Analy...Show moreLast updated: 30+ days ago
- Promoted
Operation Excellence Manager
Jewelry CompanyDelhi, India CTC : 10 Lpa - 20 Lpa (depends on skill-set & experience).Tech in Mechanical or Automation or Production Engineering.Location : Mumbai (Andheri East & Kandivali).
We are looking for a strategic and ha...Show moreLast updated: 19 days ago
- Promoted
Organization Change Manager
ConfidentialGurgaon / Gurugram, India At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl We are always moving forward – always pushing o...Show moreLast updated: 4 days ago
- Promoted
Operational Excellence Lead
Patra CorporationDelhi, India About Patra Patra Corporation is a worldwide leader in insurance back-office and account management business process outsourcing.
Patra offers a wide range of services designed to lower costs, reduc...Show moreLast updated: 28 days ago
- Promoted
Business Development Excellence Manager
ConfidentialGhaziabad, India Lead and maintain the MCL BD operating model by establishing the necessary cadence within the MCL BD team for continued growth acceleration.
Support the establishment of a performance management str...Show moreLast updated: 4 days ago
- Promoted
BD Excellence Manager
ConfidentialRewari, India This position represents a fantastic opportunity for a talented, highly motivated, and positive individual to become a.BD's global Operational Excellence (OPEX) community.Reporting to the Plant OPE...Show moreLast updated: 4 days ago
- Promoted
Excellence Manager LSP Performance
ConfidentialGurgaon / Gurugram, India When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently.
Your work also helps ensure...Show moreLast updated: 4 days ago
- Promoted
Senior Manager - Process Excellence
ConfidentialGurugram, Gurgaon / Gurugram, India Join a team of Project Managers to lead strategic projects including oversight on the end-to-end delivery of a range of Finance projects.
A key enabler in delivering change and positive outcomes, wo...Show moreLast updated: 4 days ago
- Promoted
Organizational Change Manager
HCLTechNoida, Uttar Pradesh, India Training Development & Delivery Team.HTV, e-learning module with voice over, TTT Scripts in latest content creation tool like Articulate 360, Arise, Captivate.
SAP Success Factors implementation.If ...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager - Business Excellence
ConfidentialGurugram, Gurgaon / Gurugram, India The Senior Consultant on the Lean Design team works in collaboration with the business to identify opportunities and design processes to evolve the maturity of the business-operating model, maximiz...Show moreLast updated: 4 days ago
- Promoted
Ops Transformation Lead
ConfidentialNoida, India Join us as an Ops Transformation Lead at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance ...Show moreLast updated: 4 days ago
- Promoted
- New!
Operational Specialist
YASH TechnologiesDelhi, India Alliance Operations Specialist (Back Office).We are seeking a Back Office Alliance Operations Specialist to join our team, focusing on our strategic technology partnerships.In this role, you will b...Show moreLast updated: 17 hours ago
- Promoted
Senior Process Excellence Manager
WiproDelhi, India Shift : General Shift, All 3 Days WFO Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Consulting e...Show moreLast updated: 28 days ago
- Promoted
- New!
Process Excellence & Improvement Manager (Six Sigma Black Belt)
Asian HiresDelhi, India POSITION REPORTS TO : SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt).POSITION LOCATION : VADODARA, INDIA (ON-SITE).
BUDGET : 15,00,000 - 17,50,000 PA.The Manager – Process Excellence (Black Be...Show moreLast updated: 17 hours ago
- Promoted
Process Excellence Manager
Crompton Greaves Consumer Electricals LimitedDelhi, India The Manufacturing / Process Excellence Manager will drive continuous improvement, operational excellence, and productivity enhancement across manufacturing plants.
This role will be responsible for de...Show moreLast updated: 22 days ago
- Promoted
Operational Specialist
ConfidentialGurugram, Gurgaon / Gurugram, India An Operations Executive is responsible for overseeing and improving day-to-day business.They ensure that internal processes, resources, and workflows align with company.
Oversee and streamline daily...Show moreLast updated: 30+ days ago
- Promoted
Operational Excellence Lead
ACG WorldDelhi, India Identify yearly Improvement areas and accordingly plan projects for the plant - Create an assessment structure to measure the effectiveness of CI initiatives vis-a-vis the envisaged project outcome...Show moreLast updated: 21 days ago
- Promoted
Associate Manager-Business Excellence Officer
ConfidentialGurgaon / Gurugram To collaborate across departments to enhance.Process Improvement & Standardization.Collaborate with cross-functional teams to.
Support relevant departments in.Benchmarking & Performance Gap Identifi...Show moreLast updated: 30+ days ago