Excellence Manager LSP Performance

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

• Ownership of relationships with LSPs serving customer's business.
• Ensuring LSPs are properly on-boarded into agreed operational process between KNIL and customer incl. connectivity between LSP and KNIL for transport instruction provision and / or for shipment status provision.
• Securing adherence of LSPs to agreed SOPs and LSP operational performance in line with the agreed KPI targets.
• Value creation for customer based on transport market knowledge / expertise / experience,as well as through efficient management of / collaboration with LSPs.
• Developing digital agenda with LSPs in terms of automation of operational process and realtimeavailability of shipment status information.
• LSP operational performance management (performance diagnostics, performanceimprovement, severe issue management)
• BCP, preventive actions, emergency management
• Value creation for customer in the areas of freight procurement (transport RFQ) supportand transport market intelligence update
• Change Management
• Escalations Management (from customer, KNIL business manager, KNIL operations)
• Data quality issues resolution with LSPs

How you create impact

LSP Integration

LSP Performance

Business contingency plans (BCP) availability andemergency management

Freight procurement management / support

Market intelligence

What we would like you to bring

What's in it for you

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Skills Required

Data Analysis, Performance Reporting