ServiceNow Performance Analytics

We are looking for an experienced ServiceNow PA to join our team and drive advanced analytics, reporting, and performance measurement solutions on the ServiceNow platform.

Key Responsibilities :

• Design, configure, and implement ServiceNow Performance Analytics (PA) solutions to enable data-driven decision-making.
• Collaborate with stakeholders to gather reporting requirements and translate them into actionable dashboards, KPIs, and scorecards.
• Integrate PA with various ServiceNow modules (e.g., ITSM, HRSD, ITOM, CSM, FSM) to provide real-time insights.
• Define performance indicators, create advanced analytics models, and ensure data accuracy and governance.
• Work closely with OCM teams to ensure smooth adoption of PA solutions across business functions.
• Provide ongoing support, enhancements, and training to stakeholders and end-users.
• Stay up to date with ServiceNow releases and best practices to optimize performance analytics capabilities.

Requirements :

If you are passionate about leveraging data to drive transformation on the ServiceNow platform, we'd love to connect with you. Fill this form to apply