Global PayEx - IT Business Analyst

PFA the JDs for IT Business Analyst

• Assess client's current business process and create target business processes, define, design and deliver solutions using GlobalPayEx's industry leading technology.
• Partner with both the client and the technical team to develop high quality deliverables across all phases of a project, from identifying and defining process flows and documenting requirements, through to user acceptance testing.
• Leverage your domain expertise to consult and influence the client's direction to ensure adherence to best practices.
• Demonstrate your commitment to and enthusiasm for customer success by ensuring that the delivered solution is fully-functioning, performs to business requirements defined and approved by the client, and meets expectations.
• Teach and drive the use of GlobalPayEx's Customer Success Framework among clients, partners, and teammates; demonstrate a thorough understanding of Agile, Waterfall, and Scrum approaches to solution delivery.
• Support Customer Relationship Managers and Sales Executives through solution conceptualization and prototyping to close new deals.
• Bring intelligent and relevant product feedback and recommendations from customers and sales team back to the Product Management team
• Provide text and context for product and solution User Interface messaging Work with the technology and marketing teams to develop white papers, marketing documents, and slide decks.
• Write and edit technical documents for our products and solutions drawing information from business and technical requirements, designs and discussions with sales, marketing, and technical teams.

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(ref : iimjobs.com)