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Bondada Group - Circle Operations Head - Telecom Segment
Bondada Engineering Private LimitedHyderabad, India30+ days ago
Job descriptionOversee daily operations across network, customer service, and sales functions. Ensure seamless service delivery, high network uptime, and robust operational processes. Implement performance metrics and continuous improvement frameworks. Own P&L responsibility for the circle; deliver on revenue, sales, and market share targets. Develop sales strategies to maximize ARPU and subscriber growth. Monitor and drive achievement of KPIs across departments. Lead, mentor, and motivate large multi-functional teams. Build high-performance culture through structured training, performance management, and succession planning. Develop and manage annual budgets for the circle. Optimize resource allocation to achieve maximum ROI while controlling costs. Build strong relationships with corporate leadership, business partners, and government / regulatory bodies. Ensure full compliance with telecom regulations and internal governance standards. Track industry trends, competitive moves, and customer insights. Drive adoption of new technologies and service models to maintain competitive advantage. Proactively identify and mitigate operational risks. Uphold compliance with all statutory, legal, and security requirements. Bachelor's degree in Engineering / Business; MBA preferred. 15+ years' telecom experience with at least 5 years in a senior operational leadership role. Strong P&L management experience and proven track record of delivering business results. Exceptional leadership, strategic thinking, and analytical capabilities. Deep understanding of telecom network infrastructure, operations, and market dynamics. Excellent communication, negotiation, and stakeholder management skills.
Role Overview
We are seeking a visionary and results-driven Circle Operations Head to lead end-to-end operations, drive business growth, and ensure operational excellence across our telecom circle. This leadership role demands strategic foresight, strong execution capabilities, and the ability to inspire cross-functional teams to achieve ambitious targets while delivering superior customer experience.
Key Responsibilities :
1. Strategic Leadership & Growth
- Define and execute the circle's business strategy in alignment with corporate goals.
- Drive initiatives to achieve market leadership, revenue growth, and customer satisfaction.
- Identify new business opportunities, partnerships, and service innovations.
2. Operational Excellence
3. Revenue & Performance Management
4. Leadership & Talent Development
5. Budget & Resource Optimization
6. Stakeholder & Regulatory Engagement
7. Market Intelligence & Innovation
8. Risk & Compliance
Qualifications & Competencies :
(ref : iimjobs.com)
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Operation • Hyderabad, India
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