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Manager / Senior Manager - Cloud Infrastructure & Operations

Manager / Senior Manager - Cloud Infrastructure & Operations

Birla Institute of Technology and Science, PilaniBengaluru, Karnataka, India
6 days ago
Job description

Role Overview : This role will be instrumental in ensuring our academic institution’s IT infrastructure is secure, scalable, cost-effective, and aligned with our mission to support education and research excellence. The ideal candidate will bring deep technical expertise in cloud platforms, infrastructure automation, and CI / CD practices, with a growing focus on enabling AI / ML workloads in production environments. They will also possess strong skills in vendor and budget management, along with a clear commitment to operational excellence and service delivery in a complex, mission-driven environment.

Principal Accountabilities & Responsibilities

  • Design, deploy, and manage secure, scalable cloud infrastructure (primarily AWS; GCP

exposure is a plus).

  • Oversee core IT infrastructure, including networking, server provisioning, storage, and backup
  • solutions.

  • Ensure adherence to institutional compliance standards and security best practices; conduct root
  • cause analysis for infrastructure incidents.

  • Administer and optimize containerized environments using Docker and Kubernetes (EKS
  • preferred)

  • Design and implement automated backup and disaster recovery strategies across cloud and on-
  • premise environments, ensuring data resilience and compliance with RTO / RPO objectives.

  • Lead response to downtime events, developing proactive strategies to minimize system outages,
  • optimize recovery time, and maintain high availability across critical services.

  • Monitor and analyse cloud workloads to ensure high performance and cost efficiency.
  • Manage cloud infrastructure budgets and pricing strategies, ensuring optimal resource allocation
  • and cost control.

  • Additionally, expertise in SRE and security may be essential.
  • Serve as the single point of contact (SPOC) for vendor and license management (e.g., Zoom,
  • Microsoft 365). Guide and mentor juniors in the team.

  • Lead digital transformation initiatives to modernize IT infrastructure in alignment with
  • academic and operational goals.

    Skill and Ability Requirements

  • Minimum 5+ years of progressively responsible experience in cloud infrastructure and
  • operations.

  • Strong proficiency in Amazon Web Services (AWS), including EC2, S3, IAM, CloudWatch,
  • and Lambda.

  • In-depth understanding of networking concepts such as VPC, DNS, Load Balancing, and
  • VPN.

  • Expertise in containerization with Docker and orchestration using Kubernetes (EKS
  • preferred).

  • Experience with cloud security tools, including AWS Security Hub and CloudTrail.
  • Hands-on experience with monitoring tools, such as Prometheus, Grafana, and Datadog.
  • Strong experience in cloud cost optimization, pricing analysis, and budget management
  • Proficiency with CI / CD tools and pipelines (e.g., Jenkins, GitHub Actions).
  • Experience integrating CI / CD for infrastructure-as-code (IaC) and AI / ML workflows.
  • Experience deploying AI models and solutions in cloud environments (e.g., AWS SageMaker,
  • Azure ML, GCP Vertex AI).

  • Proven experience in Linux system administration and shell scripting.
  • Demonstrated ability to manage vendor relationships and license agreements (Zoom,
  • Microsoft 365).

  • Familiarity with Google Cloud Platform (GCP) is a plus.
  • Excellent problem-solving skills and the ability to lead incident response and root cause
  • analysis.

    Qualification & Experience

  • Bachelor’s degree / Master’s degree in Computer Science, Information Technology, or a related
  • field.

  • AWS certifications are highly desirable.
  • Minimum 5+ years of progressively responsible experience in cloud infrastructure and
  • operations.

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    Operation Manager • Bengaluru, Karnataka, India

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