Third Party Engagement Manager Technology / Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Third-Party Engagement Manager – Technology.

In this role, you will :

• Be responsible for end-to-end management of third-party relationships related to technology services and products within our Digital Business Automation Technology department.
• Support the lifecycle management of third-party technology vendors, including onboarding, due diligence, contract reviews, performance monitoring, and offboarding
• Play a key role in ensuring that vendor risk is managed effectively and that technology assets remain in compliance with internal standards and external regulations.
• Coordinate with Procurement, Legal, Risk, and Compliance teams to ensure that vendor engagements meet enterprise requirements.
• Ensure vendor contracts include appropriate SLAs, security / privacy clauses, and compliance terms.
• Support vendor risk assessments and coordinate remediation plans when risk findings are identified.
• Be accountable for monitoring and reporting on the remediation status of unsupported or non-compliant software and hardware across the department, escalating overdue remediation actions, exceptions or risk acceptances in accordance with policy
• Track and monitor all technology assets (hardware and software) for end-of-support (EOS) and end-of-life (EOL) status in collaboration with Engineering and Service Delivery teams, to ensure timely remediation, replacement, or decommissioning of unsupported technology.

Requirements

To be successful in this role, you should meet the following requirements :