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Relationship Manager

Relationship Manager

No BrokerBengaluru, Karnataka, India
30+ days ago
Job type
  • Quick Apply
Job description

NoBroker is a disruptive real-estate platform that makes it possible to buy / sell / rent a house without paying any brokerage

NoBroker was started because all of us believed that paying hefty brokerage can not be the only option to find a new home. As tenants, we have been paying these brokerages year on year without seeing any advantage of the broker. The only reason he existed was that there was a huge information asymmetry in the market. NoBroker is a platform that removes this information asymmetry and provides a marketplace for free exchange of this information that used to cost 1-2 months of rent as brokerage.

Tasks

Act as relationship manager for the Paid customers of NoBroker.

  • Build sustainable relationships and trust with customer accounts through open and

interactive communication.

  • Identify and assess customers’ needs.
  • Service customer in finding the right tenant / house as per the requirement of customer.
  • Dial outbound and attend inbound calls of customer and leads.
  • Use internal tools and methods to provide best possible service to the customer.
  • Negotiate with leads on behalf of customer.
  • Keep customer up-to date on the progress of his account.
  • Follow communication procedures, guidelines and policies.
  • Go extra mile to provide excellent customer service
  • Requirements

    Qualification / Education and other Requirements :

  • Education- Any education (10th,12th,Diploma,with 0-3 yr.exp )
  • Excellent verbal and written communication.
  • Good Interpersonal skills, numerical and analytical ability.
  • Decision making skills.
  • Language required : English & Hindi ,
  • Kannada / Tamil / Marathi / Telugu

  • Proficient in MS-Office (Excel, Word).
  • Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
  • Comfortable with working 6 days a week and the week off will be on weekday.
  • Benefits

    Free Lunch, Snacks

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    Relationship Manager • Bengaluru, Karnataka, India

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