Manager Inside Sales Manager

Organization and Background

Established in 1996, Esri India Technologies Pvt. Ltd. (Esri India), the market leader in geographic information system (GIS) software, location intelligence, and mapping solutions in India, helps customers unlock the maximum potential of their data to improve operational and business decisions. It has delivered pioneering enterprise GIS technology, powered by ArcGIS, to more than 6,500 organizations in government, private sector, academia, and non-profit sectors. The company has also introduced ‘Indo ArcGIS’, a unique GIS solution offering suited for government organizations. Esri India collaborates with a rich ecosystem of partner organizations to deliver GIS and location intelligence-based solutions. Headquartered in Noida (Delhi NCR), the company has 1 million users in the country and has got Great Place to Work Certified® in 2021, 2022, and 2023.

Website : Role Overview

We are looking for dynamic and results-driven Assistant Manager / Manager – Inside Sales to join our team and contribute to driving growth for Esri India. The team member will source new sales opportunities through inbound and outbound leads combined with outreach capabilities, primarily through outbound calls and emails.

Roles & Responsibilities

Source new sales opportunities through inbound lead follow-ups, by outbound calls and emails

Be a single point of contact for creating and maintaining customer database

Explain product features and benefits to customers

Engage with Presales / Solutions team to provide customized presentations based on customer needs

Route qualified opportunities to the respective account managers for further development and closure of assigned leads

Generate revenue by engaging with customers over the phone or through digital communication channels

Closing sales and achieving quotas

Maintain pipe and track progress on leads assigned to sales team for the timely order booking and billing

Collaborate with internal teams to enhance customer engagement and success

Required Skillset

Inside sales, tele-calling, and lead generation expertise

Strong communication, negotiation, and presentation skills

Ability to analyse market trends and translate them into customer solutions

Knowledge of solution / insight selling methodologies

Proven track record in opportunity follow-up and closure

Experience in order processing, Cross team collaborations, managing stakeholders expectations along with executive connect

Proficiency in CRM tools, preferably SFDC and MS Office

Target-driven with accurate forecasting and pipeline management

Expertise in customer profiling tool like Linkedin, Apollo.AI, Lusha etc.

Non-negotiable Skills

Proven experience (minimum 8+ years) in IT Inside Sales with a strong understanding of enterprise sales cycles

Understanding of enterprise applications / software, and Enterprise Systems

Good communication and presentation skills, with the ability to influence and engage with customers

Advanced analytical and research capabilities, including business case modelling, market analysis, and sales strategy development

Proficiency in leveraging CRM tools and sales automation platforms to track, analyze, and report on sales performance

Ability to work independently and collaborate effectively with cross-functional teams

Demonstrated ability to convert market insights into actionable sales plans and revenue opportunities