Inside Sales Team Lead

Job Summary : We are seeking a dynamic and results-driven Team Leader for our Inside Sales department. This individual will lead, mentor, and manage a team of inside sales representatives to meet and exceed sales targets, while fostering a highperforming sales culture. The ideal candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of inside sales processes and customer relationship management.

Key Responsibilities :

• Team Leadership & Coaching :

o Lead, coach, and motivate a team of inside sales representatives to achieve individual and team sales goals.

o Conduct regular one-on-one meetings and performance reviews to provide constructive feedback, set clear expectations, and ensure ongoing professional development.

o Provide training on sales techniques, CRM tools, product knowledge, and company sales processes.

o Collaborate with senior leadership to define sales strategies and initiatives to drive business growth.

o Monitor daily activities of the sales team to ensure productivity, lead generation, and conversion rates are meeting targets.

o Assist in closing high-value or complex deals, providing expertise and support to team members when needed.

o Set clear, measurable goals and KPIs for the team and track performance against sales targets. o Analyze sales data and trends to identify areas for improvement and implement corrective actions when necessary.

o Prepare regular reports on team performance, including sales metrics, revenue generation, and customer feedback.

o Work closely with the marketing and customer service teams to ensure alignment in sales strategies and customer outreach.

o Address any issues or escalations from customers, resolving them promptly and effectively.

Requirements :

o Bachelor’s degree in business, Marketing, or a related field (preferred).

o 3+ years of experience in inside sales, with at least 1-2 years in a leadership or team management role.

o Proven track record of meeting or exceeding sales targets and driving revenue growth.

o Strong leadership skills with the ability to inspire and motivate a team.

o Excellent communication and interpersonal skills.

o Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.

o Analytical mindset with the ability to interpret sales data and make data-driven decisions. o Ability to thrive in a fast-paced, target-driven environment.