Client Relationship Manager

About the Role :

We are seeking dynamic and self-driven Sales Account Managers for our Chennai operations. The ideal candidate will be responsible for hunting and growing new business opportunities within industrial, factory, pharmaceutical, and local domestic markets for electronic security systems, audio-visual solutions, and managed service offerings.

This role will not focus on global clients but rather on local and regional market development.

Key Responsibilities :

• Proactively identify and develop new business opportunities in industrial, pharmaceutical, manufacturing, and domestic markets.
• Generate, qualify, and close new sales leads for electronic security systems, audio-visual solutions, and service contracts (AMCs, Managed Services).
• Build strong relationships with key decision-makers (facility heads, security managers, procurement heads, IT / AV managers, etc.).
• Position and sell long-term service contracts (Annual Maintenance Contracts) and managed services solutions to new and existing customers.
• Develop and maintain a healthy sales pipeline aligned with targets.
• Understand customer needs, propose appropriate solutions, and create customized offerings across systems and services.
• Work closely with internal teams (engineering, service, project management) to ensure seamless delivery and execution.
• Achieve or exceed monthly and quarterly sales targets for both project sales and service contracts.
• Keep updated on market trends, competitor activities, and technology developments in security, surveillance, and audio-visual solutions.
• Prepare proposals, presentations, and participate in negotiations and contract finalization.

Requirements :