Client Relationship Lead

About the Role :

We’re looking for a strategic and client-focused Account Manager to lead and grow relationships with our key enterprise customers . In this pivotal role, you’ll serve as a trusted advisor , aligning our technology solutions with client goals, driving adoption, and ensuring long-term business impact.

You’ll collaborate cross-functionally with Product, Engineering, and Customer Success teams to deliver value, shape strategy, and identify new growth opportunities across enterprise accounts.

What You’ll Do

• Act as the primary relationship owner for high-value enterprise clients, ensuring alignment of business outcomes and technology strategy.
• Understand client goals, challenges, and IT landscapes to design tailored solutions that deliver measurable impact.
• Lead onboarding, executive reviews, and roadmap discussions to ensure long-term client success.
• Collaborate internally to advocate for client needs , influence product direction, and ensure timely solution delivery.
• Use data and insights to drive proactive engagement and strategic recommendations.
• Identify opportunities for account growth —including upselling, cross-selling, and expansion across new business units or geographies.
• Stay updated on industry trends, emerging technologies, and cloud solutions (AWS, Azure, GCP) to provide consultative guidance to clients.

What You’ll Bring