Front Office Executive

Job Summary :

The Front Office Executive / Reservation Manager will be responsible for ensuring smooth operations of the front office and reservations department. This includes handling guest check-ins and check-outs, managing room inventory, coordinating with other departments, maximizing room revenue through effective reservation management, and maintaining the highest level of guest satisfaction.

Key Responsibilities :

Front Office Operations :

• Oversee daily front desk operations including guest arrivals, departures, and billing.
• Ensure smooth and efficient check-in / check-out procedures.
• Handle guest inquiries, complaints, and requests in a professional manner.
• Maintain guest records, room allocation, and occupancy reports.
• Supervise front office staff, provide training, and ensure adherence to service standards.
• Coordinate with housekeeping and maintenance for room readiness and guest requests.

Reservations Management :

Guest Relations :

Required Skills & Competencies :

Interested Candidate can directly reach to