Travel Manager

Role Overview

The Manager – Travel Desk will be responsible for managing all aspects of employee travel, including booking air / rail tickets, hotels, and cabs, ensuring cost-effectiveness and a seamless travel experience. This role requires strong vendor management, excellent communication skills, and the ability to maintain accurate travel data and MIS reports.

Key Responsibilities

Travel Coordination :

Manage end-to-end travel arrangements for employees (domestic and international), including tickets, hotels, and ground transportation.

Vendor & Partner Management :

Maintain strong relationships with travel agencies, airlines, hotels, and cab vendors to ensure best rates and service quality.

Employee Service Orientation :

Provide prompt and courteous support to employees for all travel-related queries and issues.

Compliance & Policy Adherence :

Ensure all bookings comply with company travel policies and budget guidelines.

MIS & Reporting :

Maintain accurate travel records, prepare periodic MIS reports, and track travel expenses for management review.

Cost Optimization :

Negotiate with vendors for competitive pricing and implement cost-saving initiatives.

Issue Resolution :

Handle escalations and resolve travel-related problems efficiently.

Qualifications & Experience

Education :

Graduate in any discipline; MBA / PGDM preferred.

Experience :

6–10 years in travel desk management or corporate travel operations.

Skills :

Strong communication and interpersonal skills.

Excellent organizational and administrative abilities.

Proficiency in MS Office and travel booking tools.

Knowledge of travel policies, vendor management, and cost control.