Role & Responsibilities
- Provide end-to-end production support for Oracle Fusion Cost Management and Inventory modules, ensuring high availability and performance.
- Troubleshoot system issues, analyze error logs, and implement corrective measures to minimize downtime.
- Collaborate with cross-functional teams to diagnose and resolve production incidents, ensuring compliance with SLAs.
- Monitor and maintain system health and configuration, implementing process improvements where necessary.
- Manage cost control workflows and inventory processes to optimize system functionality.
- Develop and maintain thorough documentation of support processes and technical procedures.
Skills & Qualifications
Must-Have :
Bachelor s degree in Information Technology, Computer Science, or a related field.Proven experience in Oracle Fusion Production Support, specifically with Cost Management and Inventory modules.Strong troubleshooting, analytical, and problem-solving skills in a production environment.In-depth knowledge of Oracle Fusion configuration, integration, and support tools.Excellent communication skills and the ability to work collaboratively in an on-site team setting.Preferred :
Prior experience working in a fast-paced, on-site environment in India.Familiarity with SQL databases and performance tuning in a production setting.Experience with incident management systems and continuous improvement practices.Skills Required
Cost Management, Documentation, Oracle Fusion, Integration