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Oracle Product Lifecycle Management : Service Engineer

ConfidentialBengaluru / Bangalore

8 days ago

Job description

Responsibilities :

Provide L1 support for Oracle Cloud PLM - Product Development (PD) / Product Data Hub (PDH)
Hands-on experience with Oracle Fusion product lifecycle configurations, and customization management and support
Perform API integration testing, configuring Oracle PDH application components
Deliver post-production support / hypercare service
Create custom reports using Oracle tools
Perform root cause analysis on recurring issues
Execute Agile data migration processes
Conduct quarterly configuration and patch validations / testing
Analyse and prioritize support requests involving Oracle Fusion product lifecycle configurations and customization issues
Perform initial assessment and customization component failures
Coordinate post-production support / hypercare requests
Triage issues related to custom reports using Oracle tools
Manage incident tickets for Agile data migration challenges
Track and prioritize quarterly configuration and patch validations / testing requests

Requirements :

5+ years experience with Oracle Cloud PLM solutions

Strong understanding of product lifecycle management principles

Proficiency in Oracle PDH application configurations

5+ years of relevant experience on support or implementation projects

Manual Testing experience & have written test cases

Good communication for an individual contributor role

Location of Work : Bangalore, Kodathi office

Knowledge of API integration and testing methodologies (patch testing)

Experience with custom reports development using Oracle tools

Background in Agile data migration techniques

Ability to validate and test system configuration and patches

Excellent troubleshooting and problem-solving skills

Strong communication abilities with both technical and business stakeholders

Skills Required

Oracle Fusion

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Lifecycle Management • Bengaluru / Bangalore

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