SignDesk - Key Account Manager

Key Responsibilities :

• Manage and grow strategic client accounts within the BFSI sector.
• Build strong, long-term relationships with CXOs and senior decision-makers.
• Understand client business challenges and collaborate with internal product and technology teams to deliver tailored digital solutions.
• Identify opportunities for renewals, upsells, and cross-sells to maximize account growth.
• Ensure seamless delivery and exceptional client experience across all engagements.
• Act as a trusted advisor to clients, helping them leverage Melento's AI-driven automation to achieve business goals.
• Monitor account performance, track KPIs, and prepare business review reports.

Required Skills & Qualifications :

• 3+ years of experience in B2B account management or client success, preferably in BFSI, SaaS, Enterprise Tech, or Fintech domains.
• Proven track record of managing enterprise accounts and building executive-level relationships.
• Strong understanding of digital transformation, workflow automation, and SaaS business models.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple client relationships in a fast-paced, growth-oriented environment.
• Highly organized, self-driven, and capable of working independently as well as collaboratively

(ref : iimjobs.com)