Operations Manager

Who we are :

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients' experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare work better for all' by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Designation : Operations Manager - Medical Coding (Inpatient)

Role Objective : To Maintain and improve the efficiency and effectiveness of the Team and drive the Business Operations without any challenges

Essential Duties and Responsibilities :

• . Ability to co-ordinate multiple projects and initiative simultaneously
• . Ability to drive action plans and strategies
• . Ability to meet Client SLA Deliverables
• . Addressing performance issues and implementing corrective actions
• . Assigning coding tasks and monitoring workload distribution

Certification : CIC / CCS (AAPC & AHIMA)

Skill Set :

Good analytical and process improvement skills.

Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills

Excellent process knowledge and domain understanding relating to Inpatient coding as per R1 standard.

Need to have an Inpatient coding certification.

Pre-requisite :

Ability to lead and motivate a team of 100+ people, with strong decision-making and problem-solving skills. Excellent verbal and written communication

Should have strong experience in IP DRG Coding

Ability to analyze data and metrics to improve processes with proficiency in using data analytics and MS Office

Ability to build and maintain strong relationships with team members / stakeholders and conflict resolution

Ability to identify training needs and provide coaching and mentoring

Ability to manage resources efficiently and effectively

Should be result oriented and have good analytical / process improvement skills, ability to drive action plans and implement strategies

Should have excellent feedback and coaching skills

Should be able to lead

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit :