Manager- Operations

Position : Manager Operations

Location : Ahmedabad / Chennai

Qualification : BE / B. Tech ( Civil / EEE)

Experience : 8 Years

Industry Preferred : Renewables

Implement technical requirement for renewable services (Initial and ongoing projects).

Interact with customer and site team to improve overall performance of the quality services.

Maintain and improve quality system in the organization.

Monitor and maintain the ISO 9001, ISO 17020 accreditations requirements.

Induction training for the newly joined engineers, and continues training to the site engineers to upgrade the technical skill.

Independently draw a plan and execute with monitoring the quality of services and deliverable to the customer.

Daily monitor the reports received from the engineers, provide feedback to the engineers and train the team.

If any Non Conformity during site audit and reports take necessary corrective and preventive action.

Qualification, Methodology, Supervision and mapping the competence

Conducting Technical interviews for new candidates and shortlist potential candidates for deployment.

Understanding client requirements during the tendering & Implementation stage and highlight deviations, if any.

Responsible for implementation of HSE standards applicable to each customer

Timely submission of supporting documents to ensure monthly invoicing targets.

Ensure revenue booking in line with orders awarded and executed without deviation.

To Attend Client meetings regularly - prepare & circulate minutes to the management.

To provide inputs required for Tendering & Design review,

To ensure optimum manpower utilization and productivity

Employee engagement, motivation & retention

Timely deployment of qualified resources as per client requirements

Conduct workshops to share industry s best practices to the team.

Frequent Site visits to monitoring of contracts and resolution of technical issues as well as conflict management

Submit daily, weekly & monthly reports to the management on the progress of various contracts

Employee performance review and appraisal in line with business requirements.

Document lessons learnt and implement corrective and preventive actions.

Provide appropriate inputs to BD team on the client requirements

Create a positive work culture to improve performance and attract right talent,

Conduct review meetings for each contract and initiate necessary actions to improve performance and productivity,

Document customer complaints and feedback and create action plans to meet customer expectations