Sales Associate Manager

Job Title :

Sales Associate Manager

Location : Hyderabad & Noida

Experience : Minimum 10 years

Skills :

Sales coaching or management within a contact center environment.

Expertise in upsell and cross-sell strategies in customer care contexts.

Campaign management and incentive program development.

Proficiency in CRM software and sales performance management tools.

Job Description :

Key Responsibilities :

1.Upsell and Cross-Sell Strategy :

• Analyze customer interactions to uncover upsell and cross-sell opportunities.
• Develop and implement sales strategies to boost performance within inbound care teams.

2.Sales Campaign Management

3. Incentive Program Development :

4. Performance Governance :

5.Training and Development :

6.Collaboration and Communication :

Partner with management to align sales initiatives with business objectives.

Cultivate a collaborative atmosphere to promote knowledge sharing and best practices.

Qualifications :

Skills Required

Training, Sales, Program, Coaching, Governance