Screen Magic - Onboarding & Implementation Lead

About the job

Position : Onboarding & Implementation Lead

Shift APAC : 5 : 30 AM to 2 : 30 PM

Perks : Cab Facility & Allowance provided

Location : Baner, Pune (Onsite)

Role Overview

We are seeking a Product Onboarding and Implementation Lead to drive onboarding for Enterprise customers, ensuring smooth transitions and high satisfaction.

In this role, you will analyze customer needs, provide product expertise, and deliver tailored solutions.

This position combines technical acumen, strategic thinking, and leadership skills, working closely with Sales and Product teams.

Key Responsibilities

• Develop solutions and organize, plan, create, and deliver compelling proof-of-concept demonstrations.
• Ensure solutions stated in the Statement of Work (SOW) follow best practices and align with client requirements.
• Manage the sales bid process by responding to RFIs and RFPs.
• Work closely with Sales teams to ensure the successful closure of the sales process.
• Liaise with Product Managers to provide client feedback on product requirements.
• Stay updated on market trends, competitor landscape, and product innovations.
• Act as a people manager, providing the Onboarding and Implementation team with the right support in terms of technical knowledge and career Skills & Qualifications

Essential Skills :

Desired Skills :

To succeed in this role, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across teams, levels, and situations.

Key Success Factors :

(ref : iimjobs.com)