Collection specialist (US Process)

Job Description — Accounts Receivable (AR) Executive

Department : Finance & Accounts

Location :

Onsite — Sector 63, Noida

Experience : 3–5 years

Employment Type : Full-time

About the Role

We are seeking an experienced

Accounts Receivable Executive

with strong communication skills, ERP expertise, and proven experience in managing

US-based client accounts . The ideal candidate will be responsible for ensuring timely collection of receivables, maintaining accurate financial records, and coordinating effectively with international clients to resolve billing issues promptly.

This role requires exceptional client-handling skills, especially across

US business hours , and the ability to manage cross-border communication with professionalism and attention to detail.

Key Responsibilities

Manage

end-to-end AR processes , including invoicing, posting, reconciliation, and collection tracking in ERP.

Handle

US client accounts , ensuring timely responses, follow-ups, and relationship management across time zones.

Coordinate with

debt collection agencies

or internal teams to ensure recovery from overdue accounts.

Monitor and maintain

aging reports , tracking overdue receivables and escalating high-risk cases.

Reduce

60-day overdue receivables

by at least

25% within 3 months .

Collaborate with

sales, operations, and finance teams

to resolve billing disputes and improve collection efficiency.

Prepare

weekly and monthly AR performance reports

for management review.

Ensure

compliance with company policies, GAAP principles, and audit requirements .

Maintain accurate client data, contracts, and communication logs in ERP.

Required Skills & Experience

Bachelor’s degree

in Commerce, Accounting, or Finance.

3–5 years

of experience in

Accounts Receivable / Collections , preferably handling

US or international clients .

Strong knowledge of

ERP platforms

(SAP, Tally ERP, Oracle, or Zoho Books).

Excellent

communication and negotiation skills , especially in a cross-border professional environment.

Familiarity with

debt collection processes

and

credit risk management .

Proficiency in

Excel

and

financial reporting tools .

Ability to work flexibly to overlap with

US business hours .

Preferred Skills

Experience working with

debt collection agencies

or

international receivables teams .

Knowledge of

GST, TDS, and US-based invoicing norms .

Exposure to

multi-currency accounting .

What We Offer

Competitive compensation aligned with experience.

Opportunity to work in an international business environment.

Growth-oriented culture and collaborative work environment.