Analyst Manufacturer Operations

ConfidentialPune

5 days ago

Job description

Perform first responder duties for all inbound supplier shipments where exceptions occur by creating and sending incident reports to our Manufacturer partners and tracking to resolution

Manage Manufacturer outbound exceptions that are sent to MODS from our Distribution Center network and work towards resolution

Assist with Customer (Dispenser) exceptions that are sent to MODS from Customer Service and work towards resolution as needed

Work with Distribution Operations and Cencora s manufacturer partners to track and resolve logistics and product packaging issues that affect operational productivity and / or compliance

Works closely with suppliers and other functional areas to improve inbound data quality and resolve missing data and errors

Evaluates, develops and implements process improvements that improve effectiveness and improves the quality or magnitude of the end result

Provide technical and analytical support to Strategic Global Sourcing team

Additional responsibilities as determined by the Manufacturer Operations & Data Services team

.Bachelor s degree in Business Administration, Information Technologies, Pharmacology, or related field.

2-4 Years of operations, or supply chain, experience, preferably in the pharmaceutical industry.

Experience in managing operational incidents and resolution processes.

Experience developing and improving business processes.

Excellent oral and presentation skills, ability to work at all levels in the business internally and externally.

Project management experience.

Proficiency in Microsoft Word, PowerPoint and Excel.

Ability to communicate effectively both orally and in writing

Knowledge of Cencora policies, programs & services and products

Strong interpersonal skills

Strong organizational skills; attention to detail

Strong analytical skills

Ability to implement processes resulting in satisfactory audit practices

Strong computer skills in order to operate effectively with company systems and programs; knowledge of Microsoft Word, Excel and Outlook

Skills Required

Operations Management, Supply Chain Management, Incident Management, Project Management, Microsoft Excel

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