Senior Manager - IAM

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients' greatest ambitions.

Job Description

Value Proposition

• Opportunity to shape the future of IAM automation at an enterprise scale
• Collaborative team culture focused on innovation and continuous improvement
• Exposure to cutting-edge IAM tools and governance strategies
• Professional development and leadership growth pathways

About The Team

The Identity and Access Management (IAM) Program supports end-to-end access management for all employees, contractors and the systems and applications to which access is granted.

Position Title : Senior Manager - IAM

Career Level : L2

Job Category : Assistant Vice President

Role Type : Hybrid

Job Location : Bangalore

Impact (Job Summary / Why This Role Matters)

We are seeking a highly experienced and motivated Senior Manager to lead and evolve our Identity and Access Management (IAM) Operations function. In this critical role, you will be responsible for overseeing, the day-to-day operations for our IAM systems and processes. Ensuring the secure, efficient, and compliant management of identities, accesses and entitlements across the organization. You will lead a team of IAM professionals to ensure that access controls are appropriately maintained and that IAM processes are streamlined, reliable and aligned with the industry best practices.

Key Deliverables (Duties And Responsibilities)

Skills and Qualification (Functional and Technical Skills)

Functional Skills

Technical / Business Skills

Leadership Qualities

Relationships & Collaboration

Ability to collaborate with others in a respectful and empathetic way is an absolute must-have.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Skills Required

Okta, Sailpoint, Iso 27001, Saml, Oauth, Active Directory, Sox, rbac, Azure Ad, Ping, authentication protocols