Business Research Analyst – II, RBS ACCX Program

About Amazon.com :

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Overview of the role

The Business Research Analyst will be responsible for Data and Machine learning part of continuous improvement projects across the Discoverability space. This will require collaboration with local and global teams. The Research Analyst should be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. The Research Analyst will perform Big data analysis to identify patterns, train model to generate product to product relationship and product to brand & model relationship. The Research Analyst is also expected to continuously improve the ML / LLM solutions in terms of precision & recall, efficiency and scalability. The Research Analyst should be able to write clear and detailed functional specifications based on business requirements.

Key job responsibilities

• Scoping, driving and delivering complex projects across multiple teams.
• Performs root cause analysis by understanding the data need, get data / pull the data and analyze it to form the hypothesis and validate it using data.
• Build programs to create a culture of continuous improvement within the business unit, and foster a customer-centric focus on the quality, productivity, and scalability of our services.
• Find the scalable solution for business problem by executing pilots and build Deterministic and ML / LLM models.
• Manages meetings, business and technical discussions regarding their part of the projects.
• Makes recommendations and decisions that impact development schedules and the success for a product or project.
• Drives team(s) / partners to meet program and / or product goals.
• Coordinates design effort between internal team and External team to develop optimal solutions.
• Performs supporting research, conduct analysis of the bigger part of the projects and effectively interpret reports to identify opportunities, optimize processes, and implement changes.
• Ability to convince and interact with stakeholders at all level either to gather data and information or to execute and implement according to the plan.
• Ability to deal with ambiguity and problem solver
• Communicate ideas effectively and with influence (both verbally and in writing), within and outside the team.

Key Performance Areas :

About the team

The RBS group in Chennai / Bangalore is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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