Key Responsibilities :
- Act as the main point of contact for clients after the lead is closed by the sales team.
- Handle post-sales activities – documentation, booking confirmation, agreement coordination, and payment follow-ups.
- Maintain regular communication with clients through calls, emails, and meetings to keep them updated about project progress, payment schedules, and possession timelines.
- Manage and update all client data and communication in the CRM system / portal.
- Coordinate with developers, banks, legal teams, and internal departments to resolve queries and ensure smooth transactions.
- Assist clients with loan processing, registration, and other formalities.
- Address and resolve customer complaints or escalations with a focus on customer satisfaction and retention.
- Support the sales team by driving referrals, repeat business, and client engagement initiatives.
- Ensure timely collection of payments and share payment reminders or receipts as required.
Job Types : Full-time, Permanent
Pay : ₹35, ₹45,000.00 per month
Work Location : In person