This job offer is not available in your country.
Head - CRM
Amit Enterprises Housing Ltd.India2 days ago
Job description Minimum 15 years of CRM experience in real estate. Strong command over post-sales processes : billing, collections, registration, possession, documentation. Excellent conflict management and interpersonal skills. ERP proficiency mandatory (Farvision, Hi Rise, Zoho, Salesforce or equivalent). Fluent in English and Marathi.
Experience : 15+ years in CRM domain within real estate
Role Overview
Lead and elevate AEHL’s CRM vertical by establishing and scaling end-to-end post-sales operations — from banking, registration and collections to possession and customer engagement.
Key Responsibilities
- Implement SOPs for post-sales operations including billing, collections, registrations, changes, and possessions.
- Drive team performance to achieve monthly targets for collections, registrations, and handovers.
- Lead customer conflict resolution with tact, empathy, and professionalism.
- Engage with homeowners, tenants, and landlords for account reconciliation and recovery.
- Collaborate with Legal, Finance, Sales, and Engineering teams to streamline processes.
- Ensure accuracy of data and documentation in the CRM ERP system.
- Build and mentor a high-performing CRM team with accountability metrics.
- Identify process improvements to enhance customer satisfaction.
- Prepare MIS reports and monthly forecasts.
Candidate Profile
Create a job alert for this search
Crm • India
Related jobs
)
- Promoted
Head of Consumer and Market Insights
Confidential JobsIndia Key Responsibilities Lead the consumer insights function, owning trackers, U&A research, pricing, conjoint, and segmentation.
Translate research findings into actionable insights that shape product ...Show moreLast updated: 2 days ago
- Promoted
Head of Ecommerce
Caresmith IndiaIndia Location : Mumbai (work from office).Experience Required : 5+ years (minimum 3 years in ecommerce).Industry : Health & Personal Care Devices / Consumer Electronics.
At Caresmith, we’re on a mission to ...Show moreLast updated: 30+ days ago
- Promoted
Head, Market Access – Innovative Business
Glenmark Pharmaceuticalsnagpur, maharashtra, in Head, Market Access – Innovative Business.Flexible (UAE, Saudi, Egypt, South Africa, Switzerland, UK, India).Vice President & Lead - Commercial Oncology.
This is an opportunity to cover a key leader...Show moreLast updated: 18 days ago
- Promoted
CRM- Segment Head
Century Real Estate Holdings Pvt LtdIndia Job Description- CRM- Segment Head We are looking for an experienced and dynamic CRM Segment Head to lead and manage our customer relationship management function for a key business segment.This ro...Show moreLast updated: 2 days ago
- Promoted
MS Dynamics CRM
Runmap Infotech Private Ltd.Nagpur, IN Open Positions – D365 CRM & Power Platform.We are looking for strong D365 CRM & Power Platform professionals across multiple levels.
Availability : Immediate Joiner Preferred.Experince required- 3 to...Show moreLast updated: 13 days ago
- Promoted
Assistant Manager - CRM Ops
EmeritusNagpur, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 3 days ago
- Promoted
Delivery Head
AXA XLIndia Head of Applications Solutions Delivery.The Technology Head of Corporate Finance owns end-to-end delivery of technology solutions for the entire suite of applications / platforms supporting various C...Show moreLast updated: 13 days ago
- Promoted
Zoho CRM Consultant
JOBATHONIndia Experience : 4+ Years.Job Summary : We are seeking an experienced Senior Zoho CRM Consultant with 4+ years of hands-on experience in con...Show moreLast updated: 21 days ago
- Promoted
Circle O&M Head
AltiusIndia Altius is one of the largest independent digital infrastructure platforms in the world, at the heart of India’s digital transformation.
By enabling seamless, sustainable, and high-quality networks, ...Show moreLast updated: 2 days ago
- Promoted
Cluster Head
XphenoIndia We are seeking an energetic and strategic Cluster Head to lead our expansion efforts in the SaaS, Service Sales, Collections and Marketplace sectors.
This pivotal role involves managing the end-to-e...Show moreLast updated: 25 days ago
- Promoted
Head of Sales
AviateNagpur, IN At Humantic AI, our mission is to humanize the internet.Our product is at the cutting-edge of AI, Psychology and large-scale data.
We believe that we have an opportunity (and even a responsibility) ...Show moreLast updated: 30+ days ago
- Promoted
Head Thermal project
MNCNagpur, IN Plan, lead, and deliver on key engineering for.Thermal equipment’s like furnaces.Development and sustenance of engineering equipments, processes and systems.
Meeting the targets around Quality, Deli...Show moreLast updated: 23 days ago
- Promoted
Global Head of CGI
Brandtech PlusNagpur, IN Brandtech+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital / print content.We partner with ov...Show moreLast updated: 13 days ago
- Promoted
Delivery Head
SCIENTEIndia Make a difference and have a meaningful career.Sciente, a business technology consulting services firm, seeks a Delivery Leader to build and oversee an enterprise applications practice.Right candid...Show moreLast updated: 13 days ago
- Promoted
- New!
High Salary : Assistant Manager - CRM Ops
EmeritusIndia Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 2 hours ago
- Promoted
CRM Manager
CIRCOR International, Inc.India Manager Data Analytics FUNCTIONAL REPORTING : Commercial Excellence.The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to m...Show moreLast updated: 25 days ago
- Promoted
Product Director - Banking Software CRM (Microsoft Dynamics CRM)
VeriParkNagpur, IN We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
- Promoted
Head Leasing and Office Transactions
The Management Recruitment Group (MRG)Nagpur, IN Our client is one of the largest global leaders in Co-Working and Managed Office Spaces, with a pan-India presence.Role : National Head of Growth, Supply & Demand (Leasing - Flex Office Transactions...Show moreLast updated: 13 days ago