Scarlet Wireless - ServiceNow CMDB Developer

About the job :

Immediate Opportunity for the role of ServiceNow CMDB Developer

Key Responsibilities :

• Design, implement, and maintain the end-to-end ServiceNow CMDB to ensure data accuracy, completeness, and compliance.
• Define and enforce CI class structures, relationships, and data models.
• Configure and optimize ServiceNow Discovery and Service Mapping to ensure accurate CI population.
• Troubleshoot discovery issues and improve coverage and accuracy.
• Integrate CMDB with external data sources using APIs, MID Servers, and ETL tools.
• Monitor and improve CMDB health using dashboards and reports.
• Collaborate with stakeholders to define CMDB governance policies and procedures.
• Ensure alignment with ITIL and Configuration Management best practices.
• Work closely with Incident, Problem, Change, and Asset Management teams.
• Provide technical leadership and mentoring to junior team members.
• Develop and maintain CMDB reports, dashboards, and documentation.
• Present CMDB health and compliance metrics to leadership.

Required Skills & Qualifications :

(ref : hirist.tech)