Client Success ManagerPetpooja • Delhi, Republic Of India, IN
Client Success Manager
Petpooja • Delhi, Republic Of India, IN
6 days ago
Job descriptionGenerate leads through cold calling, field visits, and market references; Build and nurture strong relationships with restaurant owners by understanding their Sign up restaurants by closing contracts and responding to inquiries from both new and Organise and participate in promotional events and local marketing activities to boost brand Take ownership of operational and administrative aspects of sales, including reporting, Regularly update management with performance insights and recommendations for Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic Establish a strong reference market by maintaining long-term relationships with onboarded Resolve client issues effectively using the escalation matrix and ensure high levels of During field visits, you will be the first point of contact for potential clients, and you will Be the face of Petpooja in the market, upholding and promoting the company's values and Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication
The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.
Responsibilities
- Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services
(VAS).
proactively approach
restaurants to onboard them onto Petpooja.
business needs and offering tailored solutions.
existing clients.
visibility and drive referrals.
process optimisation, and system improvements.
enhancing business relationships and improving service delivery.
daily planning and execution.
clients.
customer satisfaction.
represent Petpooja professionally at all times.
mission.
Additional Qualification and Skills :
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Client Manager • Delhi, Republic Of India, IN
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