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Client Success Director

Client Success Director

DigiStreet® Media Pvt. Ltd.Noida, Republic Of India, IN
6 days ago
Job description

Experience : 1–4 Years

Location : Onsite work (Noida, UP)

Availability : Immediate Joiner

Objective

  • Drive higher brand affinity for clients through effective communication and digital initiatives.
  • Enhance ROI for client brands in terms of traffic, leads, and transactions.

Key Responsibilities A. Managerial Responsibilities

  • Evaluate client products / services and brief internal teams to deliver impactful outcomes.
  • Relay briefs to creative teams, present concepts to clients, and ensure feedback loops are managed smoothly.
  • Coordinate with the technical team for required development tasks.
  • Manage social media, SEO, and content marketing teams to ensure daily execution of planned campaigns.
  • B. Operational Responsibilities

  • Build and maintain strong client relationships, while strategizing for brand growth.
  • Conduct market and industry research to align client goals with business outcomes.
  • Monitor competitor activities and adapt strategies accordingly.
  • Understand and brainstorm client briefs to design effective marketing campaigns.
  • Share briefs and concepts with internal teams and oversee execution for quality output.
  • Work closely with internal stakeholders to ensure timely, precise, and seamless delivery.
  • Review all deliverables (briefs, specifications, creatives, campaigns) before client submission.
  • Share work with clients for feedback, ensure revisions are implemented, and deliver final outputs within timelines.
  • Provide clients with regular activity and performance reports.
  • Manage account finances, including POs, invoices, and collections.
  • Report to seniors with timely updates on account activities, status reports, and client calls.
  • Desired Skills & Qualifications

  • 1–4 years of experience in client servicing, account management, or digital marketing.
  • Strong understanding of digital marketing channels (Social Media, SEO, Content, Campaigns).
  • Excellent communication, presentation, and relationship management skills.
  • Ability to multitask, prioritize, and deliver under deadlines.
  • Strong analytical and problem-solving abilities.
  • What We Offer

  • Opportunity to work with diverse brands across industries.
  • A collaborative, creative, and fast-paced environment.
  • Growth opportunities with direct client-facing responsibilities.
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    Client Director • Noida, Republic Of India, IN

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