Customer Service Representative
NIITMumbai, Maharashtra, India30+ days ago
Job descriptionClear and confident voice clarity Neutral accent suitable for international callers High fluency in English Strong command over grammar and sentence structure Freshers are welcome Candidates with 6 months or more experience preferred Prior experience in a call center / BPO will be an added advantage Graduation is not mandatory. Candidates from B.Tech, IT, and MBA backgrounds are not eligible . Strong communication skills, willingness to learn, and a proactive attitude are highly v Work with a reputed global brand – Wipro Opportunity to grow in the US healthcare domain Night shift with safe and reliable drop facility Training and support from NIIT, a leader in workforce development
Job Opening : Customer Service Executive Wipro (US Healthcare Process)
Location : Aeroli, Mumbai
Shift : Night Shift (Starts at 5 : 30 PM)
Drop Facility Available
NIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to work in a dynamic environment – we want to hear from you!
Key Responsibilities
- Handle inbound and outbound calls for US-based healthcare clients
- Provide accurate, courteous, and professional assistance
- Maintain detailed call records and follow standard operating procedures
- Meet performance metrics including quality, accuracy, and customer satisfaction
- Display strong listening and communication skills
- Flexibly adapt to rotational shifts
Communication Skills Required
Eligibility Criteria
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Customer Service Representative • Mumbai, Maharashtra, India
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