Hiring For International Chat Support For E commerce!!CTC 7Lac

Job description

We are looking for a dynamic and customer-focused Chat Support Associate to join our team at Tesco. The ideal candidate will have prior experience in handling high-volume international chat support and possess excellent communication skills.

We are looking for

Key Responsibilities :

• Provide exceptional support to customers through chat, resolving queries promptly and efficiently.
• Handle 4-5 concurrent chats while maintaining a high level of accuracy and customer satisfaction.
• Ensure adherence to company policies and quality standards during interactions.
• Collaborate with internal teams to resolve customer concerns effectively.
• Maintain records of customer interactions and transactions.

Requirements :

Skills Required

Customer Service, Chat Support, International Voice