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Business Associate
PorterKolkata, West Bengal, India8 days ago
Job descriptionSupply / demand operations : constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining. Market mapping on both Demand and Supply side. Responsibility for the Delivery of Partner and Customer Targets for assigned areas Community management : actively moderate (bring people together), leverage, and rule the driver customer community to shape the best service quality to users and the best worth for drivers. Process improvement : Identify, build and enforce Standard Operating Procedures and policies to support the activity and solve prevalent issues. Talent acquisition and management : Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective / improvement. Will be leading a team of 5-10 high-performing individuals. Retention : Will be involved in supply / customer retention activities like calling, partner engagement validation, zonal-wise supply fulfillment, customer retention, etc Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc Execute Marketing and Branding initiatives for the city as per the BTL plans Market intelligence : Gather market and competitive intelligence from various sources and create actionable insights Strong verbal and written communication skills. Knowledge of supply chain systems, processes and data, and business operations Analytical skills and a capacity to work with large data sets Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus Willingness to roll up sleeves and get hands dirty by being on the field most of the time. Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn Self-directed Basic knowledge of SQL. Strong numerical and analytical skill Advance Excel experience HR Round & Aptitude Test Field Round Manager Round
Job Description :
- Designation : Business Associate
- Locations : Kolkata
- Education : Graduates (No Backlogs)
- Experience : Min 1+ years
- Nature of Work : Field Sales
- Incentives & Perks : Based on Performance + Fuel Allowance
- Shift : General Shift (10am to 7pm)
- Work Days : 6 days (Monday to Saturday)
- Notice : Immediate or 30 days
Roles and Responsibilities :
Skills Required :
Rounds of Interview :
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Associate • Kolkata, West Bengal, India
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