Telecaller

Telecaller

Location : Kandivali East

Department : Admissions / Outreach

Job Summary :

We are seeking an enthusiastic and persuasive Telecaller to join our admissions team. You will be responsible for reaching out to potential students and parents, providing information about our programs, and helping generate interest and leads for enrolment.

Key Responsibilities :

• Make outbound calls to prospective students and parents from provided lead lists
• Explain course details, admission process, fees, and scholarship options clearly and confidently
• Handle inbound queries and provide prompt, accurate information
• Follow up with interested leads regularly to ensure high conversion rates
• Record call outcomes and maintain detailed records in CRM or call logs
• Coordinate with the counselling and admissions teams to schedule follow-up sessions
• Share feedback from calls to improve outreach strategies
• Meet daily and weekly call targets and reporting expectations

Requirements :

Preferred :

Skills Required

CRM Tools, Ms Excel